i need to continue ticket that closed before because the issue is not resolved

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Supporter timezone: Europe/Rome (GMT+01:00)

Tagged: ATE

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Last updated by Laura 3 days, 2 hours ago.

Assisted by: Laura.

Author	Posts
February 27, 2025 at 11:12 am
avia-4	Background of the issue: I need to continue a ticket that was closed before because the issue is not resolved. The site I need help with is under development. I want to reopen this ticket: https://wpml.org/forums/topic/translating-acf-3/ Symptoms: The issue from the previous ticket is not resolved. Questions: How can I reopen a closed ticket on WPML?
February 27, 2025 at 11:33 am
February 27, 2025 at 7:13 pm #16757866
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Can you please give me a few example of products with the issue?
March 2, 2025 at 8:10 am #16765027
avia-4	hidden link
March 3, 2025 at 3:41 pm #16769867
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Thanks, the ticket is escalated now. I'll keep you updated.
March 5, 2025 at 10:03 am #16777660
avia-4	Did you checked the issue?
March 5, 2025 at 4:36 pm #16779952
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	The issue is escalated to 2nd tier now, I'll update you as soon as I have news.
March 6, 2025 at 5:06 pm #16784796
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Can you please give me some more examples of products with the issue? hidden link">This one is not translated in the editor, and that would explain why you don't see the fields translated. Or did you translate it first with the WordPress editor?