Issue with attribute slug in filter URL

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the HUSKY Product Filter plugin with WPML on your WordPress site. When switching languages, the attribute slug in the URL does not translate correctly, resulting in inconsistent URLs across different languages.
Solution:
We have reported this issue to the plugin's author, and they have acknowledged it as a feature request rather than a bug. They have committed to forwarding this to their development team for potential inclusion in future updates. We recommend that you also reach out to the plugin's support team to express the importance of this feature for your site.

If this solution does not apply to your case, or if it becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket with us at WPML support forum.

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Tagged: WCML

This topic contains 14 replies, has 2 voices.

Last updated by Paola Mendiburu 2 months, 2 weeks ago.

Assisted by: Paola Mendiburu.

Author	Posts
July 5, 2024 at 10:22 am
nicoK-7	Background of the issue: I am using the HUSKY Product Filter plugin (v3.3.6) on my WordPress site (v6.5.5) with WooCommerce (v8.8.5) and WPML Multilingual CMS (v4.6.11). When I select the filter EINBAUGRÖßE > 2-DIN in German, the URL is hidden link. When I select the same filter HEAD UNIT SIZE > Double Din in English, the URL is hidden link instead of hidden link. The attribute terms are translated correctly, but the attribute slug itself is not translated. Symptoms: The attribute slug is not translated in the URL when switching languages. Questions: How can I ensure that the attribute slug is translated correctly in the URL when switching languages?
July 5, 2024 at 11:17 am
July 5, 2024 at 12:10 pm #15898429
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! I have created a sandbox. Could you please install the product filter plugin on the following site? hidden link Just create a page where you add the filters. I have created and attribute called color-en. Please let me know when it is done so I can make the translations.
July 8, 2024 at 11:38 am #15912721
nicoK-7	Hi Paola! I have added HUSKY Product Filter plugin to your demo site. Filter Settings you can find here Woocommerce > Settings > Products Filter
July 8, 2024 at 3:06 pm #15914225
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Could you please create a test page with the filters? Thanks you. Please let me know when it is done.
July 8, 2024 at 9:49 pm #15915749
nicoK-7	I have added filters to home page.
July 9, 2024 at 3:21 pm #15921734
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Thanks a lot for the collaboration. I was able to reproduce the issue as you can see on: hidden link I am preparing to sending to the compatibility team.
July 10, 2024 at 10:32 am #15927604
nicoK-7	Thank you for your quick and excellent support. I believe that your compatibility team will find a solution to fix this issue as quickly as possible. Will I get any notification when issue will be fixed.
July 10, 2024 at 1:47 pm #15928398
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	I have escalated to the compatibility team. I will let you know when I have news.
July 15, 2024 at 8:33 am #15952908
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi! As modifying slugs is delicate and can generate several conflicts, our compatibility team is contacting the plugin author about that issue. I will let you know when I have some news.
July 22, 2024 at 11:41 am #15986501
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! We have reported the issue to the author and they have answered that they will send it to the dev team. It looks more a feature request than a bug. We recommend you also to contact them as well reporting the bug.
July 22, 2024 at 3:02 pm #15987613
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Nos ha comentado el autor que le contactes directamente en su soporte: hidden link Que van a arreglar el problema.
July 22, 2024 at 10:49 pm #15989544
nicoK-7	Hi! So, who must contact the author your team or me?
July 23, 2024 at 8:09 am #15991125
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	He told us that you should contact him.
July 23, 2024 at 8:44 am #15991279
nicoK-7	Ok, I'll contact him. Thank you.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.