[Resolved] issue with the media translation

Problem:
The client was experiencing issues with the WPML Media Translation plugin where images uploaded while editing in different languages were not being associated correctly with those languages.
Solution:
We clarified that when using the WPML plugin, any images uploaded while editing a page are automatically associated with the language currently being used. For instance, if you're editing the Spanish version of a page, any image uploaded during this session will initially be linked to Spanish. You can then translate this image into other languages as needed. Similarly, images uploaded while editing the English version will be associated with English. This feature helps WPML determine the original language of media files.

If you're experiencing this issue, we recommend checking that you are uploading images in the correct language context. If the problem persists, please replicate the issue on our staging site here: WPML Media Staging Site.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket for further assistance here.