[Closed] Issues translating with wpml

Hi,

thanks for contacting us.

Please do not add credentials outside of the private box, the forum is public and we can't use them due to GDPR.

Also please provide us with your debug information and with more details about the issue https://wpml.org/faq/provide-debug-information-faster-support/

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

1) For the "Products" URL in the menu, please check the following steps:

1- Go to Appearance-> Menus
2- Switch the language from the top admin bar
3- Edit the English menu
4- Translate the URL
5- Save the menu

2) Please check if the "Elementor Single Page #520" template is translated and published correctly.

Also, please let me know where to check it on the front end.

Best regards,
Osama

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

Hi,

1) Thanks for the access details. I fixed the product menu item URL issue. Please check it and let me know if it works correctly.

2) I added the following XML code to WPML-> Settings-> Custom XML tab, which fixed the issue for the "Elementor Single Page #520" template.

<wpml-config>
  <elementor-widgets>
    <widget name="button">
      <fields>
        <field>text</field>
        <field>link>url</field>
      </fields>
    </widget>
  </elementor-widgets>
</wpml-config>

Please check if it works as expected. (hidden link)

Best regards,
Osama

Hi,

Thanks for your update. I think the broken style issue is unrelated to WPML because it happens when WPML is deactivated. (Kindly check the attached screenshot)

Please check if the default language templates work correctly with WPML deactivated.

Best regards,
Osama

Hi,

Please check the following steps:

1- Go to WPML-> Settings-> Custom XML tab
2- Add the following code

<wpml-config>
  <elementor-widgets>
    <widget name="button">
      <fields>
        <field>text</field>
        <field>link>url</field>
      </fields>
    </widget>
  </elementor-widgets>
</wpml-config>

3- Edit the "Elementor Single Page #520" using Elementor
4- Replace the URL "/contact" with "yourdomain/contact"
5- Update the template
6- Update its translation

Best regards,
Osama