Media is not translated

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Supporter timezone: America/Lima (GMT-05:00)

Tagged: Documentation request

This topic contains 8 replies, has 0 voices.

Last updated by Andreas W. 3 days, 4 hours ago.

Assisted by: Andreas W..

Author	Posts
June 19, 2025 at 10:46 am #17150025
homeP	Background of the issue: I am trying to translate media on my WordPress site using WPML. The site I need help with is hidden link. Symptoms: Media is not translated. Questions: Media is not translated
June 19, 2025 at 12:41 pm #17150671
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello again, To translate the media elements using WPML you must follow the steps described in our official documentation located in this link: https://wpml.org/documentation/getting-started-guide/media-translation/ Best regards, Carlos
June 19, 2025 at 1:03 pm #17150736
homeP	Thank you for this reply. A pointless reply. Please check this ticket. #17070411 The ticket has been open for weeks and he can't get it in. I'm getting a bit annoyed with the support here! The gentleman said I should open separate tickets for all problems. Please speak to him because I have no desire to discuss everything again.
June 19, 2025 at 1:15 pm #17150832
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Please share the URL of the ticket you are referring to.
June 19, 2025 at 1:55 pm #17151095
homeP	Please contact this person. I would have to open a ticket for all issues, even though the ticket has been open for weeks and nothing has been resolved. I don't want to repeat the same thing 100 times. 5 tickets, 5 different people. That's a bit too much; I don't have time for this. This is ticket number #17070411
June 20, 2025 at 9:52 am #17153666
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I understand your concern, and I will contact my colleague, but I need the ticket URL, not the ID. Can you share the ticket URL? Is this one: https://wpml.org/forums/topic/wenn-ich-anderungen-an-der-primaren-sprache-vornehmen-werden-diese-nicht-ubernommen-an-den-uber/
June 20, 2025 at 10:10 am #17153726
homeP	https://wpml.org/forums/topic/split-bilder-werden-nicht-ubersetzt/#post-17152861
June 20, 2025 at 10:25 am #17153781
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you for sharing the URL. That ticket is waiting for your feedback. Please provide an answer in that ticket while I contact my colleague Andreas.
June 20, 2025 at 10:50 am #17153967
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Please proceed your communication on our ticket here: https://wpml.org/forums/topic/split-bilder-werden-nicht-ubersetzt/ I will be glad to assist you, but you need to provide an example of media that is not showing up in the second language or is not getting translated as expected. A link to the page where the issue can be seen would be sufficient. Please mark this ticket as resolved to avoid duplicate ticket handling.