Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 0 replies, has 0 voices.

Last updated by Dražen 2 weeks ago.

Assisted by: Dražen.

Author Posts
December 9, 2024 at 10:36 am

tanelV-2

Background of the issue:
I am trying to display products under a translated product category on my WordPress site using WPML. The site I need help with is hidden link. The specific category URL is hidden link.

Symptoms:
No products are visible under the translated product category when logged off, but everything appears correctly when logged in.

Questions:
Why are products not visible under the translated product category when logged off?
How can I ensure products are displayed correctly for all users, regardless of login status?

December 9, 2024 at 10:45 am
December 9, 2024 at 11:04 am #16492267

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

I have checked on the local instance and it seems to work fine after disabling/enabling plugins, might be something that was blocking some parts.

Please follow the next steps:

- Make sure to create a backup
- Switch to Astra parent theme
- Disable all plugins except for WPML plugins and Wocommerce
- Check if the issue still happens, if not, re-enable them back and it should work fine.

Let me know how it goes.

Regards,
Drazen