This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/forum/english-support/
This topic contains 12 replies, has 2 voices.
Last updated by dennisv-9 1 year, 7 months ago.
Assisted by: Long Nguyen.
Author | Posts |
---|---|
April 12, 2023 at 6:49 am #13452323 | |
dennisv-9 |
Hi, Erik here not Dennis (Dennis, is my college of partner company) Third Isseu: alle micro images are gone in other languages. |
April 12, 2023 at 6:55 am #13452365 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Erik, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please follow the documentation below to translate the media You will need to click on "Start" and "Apply" buttons to duplicate existing media on your site and apply the settings for newly uploaded media. Look forward to your reply. |
April 12, 2023 at 11:06 pm #13460199 | |
dennisv-9 |
Dear Long i clicked and tried about everything, and its tking to mutch of my time, can you or someone with the knowledge assit me by login in. i off course would pay for the time. |
April 13, 2023 at 10:04 am #13463101 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. Regarding my reply in the previous ticket. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ If you want to hire an expert developer, I would recommend you contact one of our certified partners. In this link, you will find a list of our certified partners: https://wpml.org/contractors/ Look forward to your reply. |
April 14, 2023 at 3:23 am #13470041 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. The admin account looks incorrect. Can you please recheck this and share the account again? Look forward to your reply. |
April 14, 2023 at 4:24 am #13470357 | |
dennisv-9 |
Ok in the last secured post from me i changed the password sorry, i must be tired. i put the account in somewhere else. please try again. |
April 14, 2023 at 5:49 am #13470655 | |
dennisv-9 |
are you getting in. i need to go sleep now for 5 hours. |
April 14, 2023 at 6:55 am #13470945 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. Yes, I can login. I see the featured image of the post in the German language is copied and the content is translated as well, checking in the admin area. Please check this screenshot hidden link If I switch to the Divi main theme (not Extra), the post content display correctly. There should be a setting in the Extra theme that prevents using the Divi builder in the translation post. I'm trying to find this and I will update you here when I have something to share. Also, I see a lot of content (posts, pages, layout ...) are translated but not approved. Please approve the translations and translate all content on your site. Thanks |
April 14, 2023 at 7:12 am #13470977 | |
dennisv-9 |
menus broken, german posts on startscreen or not clickable or 404 |
April 14, 2023 at 8:53 am #13471911 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. Please discuss the issue with broken category links in the previous ticket https://wpml.org/forums/topic/divi-extra-al-categrories-broken-en-links-to-help-please/ In this ticket, please discuss the main issue: "alle micro images are gone in other languages.". Do you see featured images copied to the translation post properly? Look forward to your reply. |
April 17, 2023 at 2:53 am #13483271 | |
dennisv-9 |
ok |
April 19, 2023 at 3:06 am #13500999 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, If you see the featured image is copied to the translation correctly, let's check the compatibility issue with the Extra theme and WPML in your other tickets and see if it helps the post layout. Look forward to your reply. |