There was a problem creating the .mo files

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Bug

This topic contains 0 replies, has 2 voices.

Last updated by Long Nguyen 13 hours, 43 minutes ago.

Assisted by: Long Nguyen.

Author	Posts
November 18, 2024 at 7:59 am
georgK-5	Background of the issue: I am trying to generate .mo files for WPML String Translation on my site hidden link. WPML String Translation uses .mo files instead of database calls, and these files need to be generated for translations to appear on the front-end. The folder permissions are already set to 755. Symptoms: There was a problem creating the .mo files. The error message suggests trying again now or later by going to WPML->Theme and plugins localization. Questions: Why is there a problem creating the .mo files even though the folder permissions are set to 755? How can I successfully generate the .mo files for WPML String Translation?
November 18, 2024 at 9:40 am
November 18, 2024 at 10:07 am #16414024
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Here is the forum ticket. After taking a backup file and restoring your site on my localhost, I can generate MO files as well. I suspect that there is an issue on your hosting that prevents WPML plugin from generating MO files to the folder /wp-content/languages/wpml/ can you please contact your hosting support and ask them to monitor the issue when you generate the MO files from the modal box? Looking forward to your reply. Thanks
November 25, 2024 at 6:32 am #16437893
georgK-5	Hello, my hoster said, that he can't find any error in the logs and the folder permissions are also correct. What can I do now? Cheers Petra
November 25, 2024 at 8:04 am #16438065
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I'm asking our 2nd tier support about this issue and I will update you here when I have something to share. Thanks for your patience.