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Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 1 reply, has 2 voices.

Last updated by Dražen 1 year, 11 months ago.

Assisted by: Dražen.

Author Posts
March 24, 2023 at 12:39 pm #13323331

gayaneD

did you any updates. On one of our website all the translations were gone. 4 days ago.
we started translating again but this was so frustrating

March 24, 2023 at 1:09 pm #13323493

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

you have been inactive for some time, so I converted to the ticket.

1) Please create a new page, translate it, and check if the issue still happens-

2) Try to see if any specific issue caused it.

3) Ask for hosting support to enable and check logs if any specific action has caused this to be deleted.

4) Enable the Activity plugin in WordPress, to check if any action from another user is causing this problem.

5) Consider switching to the Advanced translation editor, so you do not need to add same translation if the issue happens again. They are saved in translation memory from our side.

https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/

Please take your time for each steps, and try the above.

Let me know how it goes.

Kind regards,
Drazen

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