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[Waiting for user confirmation] URLs on translated pages link to original language | String translations not showing in list | Rando...
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Background of the issue:
I am experiencing several issues with WPML on my website, particularly after restoring a backup. The issues include 404 errors, incorrect URL links on translated pages, and problems with string translations. The issues are affecting my WooCommerce shop pages and other parts of the site. Here are the URLs where the issues can be seen: hidden link; hidden link.
Symptoms:
404 error caused by WPML, URLs on translated pages link to the original language, and string translations not showing in the search results.
Questions:
How can I resolve the 404 errors caused by WPML?
Why are URLs on translated pages linking to the original language?
How can I fix the issue with string translations not showing in the search results?
As per our forum policy we can only handle one issue per ticket, so in this ticket I'll take care of 404 issues. For other issues, please report in separate tickets, so you can get more to the point help, instead of mixing several issues in one big ticket.
I checked several pages in your site (including translations) in an effort to find 404 issues but can't see any. Can you please provide the list of the pages or content where this issue is happening?
On the other hand, I recently had a similar issue where an SEO plugin was causing a similar issue. Can you please try resetting the SEO Press plugin settings? Usually a simple deactivate, clearing all caches and activating again is helpful.
If that doesn't work, I request checking with only WPML plugins and a standard theme, while deactivating all other plugins to see if the problem is really coming from the WPML?
IMPORTANT: Please take full backup of your website and database before trying any of the above mentioned.
It is highly advised to try this on a staging/dev site first, so your live website isn't compromised.
Please let me know your findings and I'll try my best to help you further on the matter.
the page runs into a permalink issue when you do the following: open a page in German and in English in a second tab. Then really quickly click on different buttons on both tabs. This will sooner or later result in a 404 error. And I assume it's related to the fact, that on translated pages, the URLs of most buttons (altough they are dynamic links) link to the original (German) version.
On a backup page from January, with the same plugins, I don't have this issue.
thank you for your feedback. In the meantime I was able to solve the issue with the English/Italian links pointing to the German version. Under Languages, the Theme-Translation got automatically disabled after updating to WPML 4.17.0.
However, the issue with the 404 errors remains. I found out, that when disabling Divi Plus, the 404 doesn't occur anymore. So I assume it's related to Divi Plus, WooCommerce and WPML. It also happens when switching languages on a product category page, like here: hidden link
(right now, Divi Plus is disabled to avoid the issue)
Theme and plugin authors are welcome to join WPML’s Go Global program, which helps them make their code multilingual ready. Together with WPML’s compatibility team, they can test and confirm that their theme or plugin works with WPML. See https://wpml.org/documentation/support/go-global-program/ for details and you can refer your theme/plugin provider to this as well.
