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This topic contains 7 replies, has 0 voices.

Last updated by khaleda-3 3 days, 14 hours ago.

Assisted by: Paola Mendiburu.

Author Posts
May 9, 2025 at 7:18 am

khaleda-3

Background of the issue:
I am trying to display a variation product menu on my WooCommerce site. The issue can be seen on this page: hidden link. The error log message I received is: ON strin' at line 6 for query SELECT COUNT( DISTINCT strings.id ) as count FROM Saq_icl_strings strings.

Symptoms:
The WooCommerce variation table is not showing as expected.

Questions:
Why is the WooCommerce variation table not displaying?
What does the error message in the log mean?

May 9, 2025 at 9:03 am
May 9, 2025 at 9:04 am #17015375

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi there!

As Ftp credentials is not working.

Do you give me permission to download a copy with Duplicator? That way I can do tests without affecting your site.

May 10, 2025 at 6:15 am #17018443

khaleda-3

Hello Paola,

Yes, go ahead please.

May 12, 2025 at 8:33 am #17021503

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

I am having problems with the migration.

I get that error:
Chunk error, message: Data too long for column 'url'

Could you please solve that issue on your database so I can continue with the migration?

Change the column of url for long text.

May 12, 2025 at 8:03 pm #17024556

khaleda-3

Hello Paola,

Sorry, but could you elaborate, please?

May 13, 2025 at 1:52 pm #17028137

khaleda-3

Hi,

I have noticed that under WooCommerce settings > Products > Shop page, the page selection resets after a while.

Thought this may have an affect on the variations issue.

May 14, 2025 at 10:05 am #17031408

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi!

I was able to do the migration and I found a soltion.

The problem is related to the translation of the string %1$s – %2$s that the trasnaltion was %1$1 - %2$2 and that was causing the problem

What I have done: I wen to WPML --> String translation, search for %1$s – %2$s and update the translation to %1$s – %2$s

Now is working: hidden link

hidden link

May 15, 2025 at 4:01 pm #17038009

khaleda-3

Hello Paola,

Great!

Odd that the string glitch would be stuck even after I took many remedies steps even as to delete the products, start a new one, delete and reinstall all WPML plugins.

Glad you sort it out, of course.

Many thanks for your support.

Regards

May 15, 2025 at 4:03 pm #17038015

khaleda-3

Many thanks for Paola’s support.