Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 17:00 8:00 – 17:00 8:00 – 17:00 8:00 – 17:00 8:00 – 17:00 -
- - - - - - -

Supporter timezone: Europe/Madrid (GMT+01:00)

This topic contains 0 replies, has 2 voices.

Last updated by Paola Mendiburu 2 weeks, 4 days ago.

Assisted by: Paola Mendiburu.

Author Posts
November 6, 2024 at 9:50 am

kolosD

Background of the issue:
I am trying to translate WooCommerce products on my site hidden link using WPML. I have previously created two support tickets for similar issues, which were resolved. However, the solutions from those tickets are not working this time.

Symptoms:
Some products are stuck on 'loading' status, and the translation doesn't get updated.

Questions:

November 6, 2024 at 10:39 am
November 6, 2024 at 11:57 am
November 6, 2024 at 12:50 pm #16371665

kolosD

After talking with the website owner, we decided to create a stage site ourselves.

We will provide login details probably tomorrow.

November 6, 2024 at 1:29 pm #16371937

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

I have added your next answer as private so you will be able to add your credentials.

The private box looks like this: hidden link

November 12, 2024 at 7:45 am #16391184

kolosD

Hi!

Sorry for the wait. It takes a bit more time for us to create the stage website.
It should be ready for testing by tomorrow.

November 12, 2024 at 10:50 am #16392204

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Ok please let me know when it is ready.

November 25, 2024 at 10:50 am #16439227

kolosD

Hi!

Sorry for the wait. Finally the stage website is ready.
Can you set my next comment as private for the stage website login?

November 25, 2024 at 11:29 am #16439338

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Sure.

I have enabled next answer as private so you can add the credentials to the staging site.

November 25, 2024 at 12:36 pm
November 26, 2024 at 6:47 am #16442667

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Ok thanks.

I will be working on staging site, I will let you know when I have some news.

November 26, 2024 at 11:28 am #16444350

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

It seems that there is some server restriction as the website appears blocked when you try to translate.

Do you give me permission to download a copy and check if the issue is reproduced on local server? That way we will know if it is server related issue.

November 27, 2024 at 2:21 pm #16450435

kolosD

Yes, you can download a copy to test locally.

November 28, 2024 at 8:22 am
November 28, 2024 at 3:05 pm #16456047

kolosD

Was this reply by accident?

We created the stage website, you can test there. And two days ago you wanted to try it locally.

The topic ‘[Closed] Woo Product translation issues’ is closed to new replies.