Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that WordPress titles were appearing on all translated pages in Spanish, such as 'Pagina de Inicio' above the H1 title 'Encuentra las mejores ofertas de eSIM'.
Solution:
We recommended the client to edit the header or page template, make a small change to the content, save it, and then update the translation template from WPML > Translation Management. For further guidance, we referred them to our documentation on translating sites that use full site editing, which can be found here: Translating sites that use full site editing.
Upon further investigation, we discovered that the 'Page' template wasn't translated into Spanish. After translating this template, the page title no longer displayed incorrectly in the frontend.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 0 replies, has 2 voices.

Last updated by vicenteA-12 4 days, 11 hours ago.

Assisted by: Long Nguyen.

Author Posts
November 18, 2024 at 5:36 pm #16415608

vicenteA-12

Background of the issue:
On the 11/11, a member from your team (Kor) resolved two issues on our website's homepage, which were present in all translated pages. The title of the ticket was '[Resolved] translated pages broken WP / Woocommerce' and reply number: #16389887. The first issue was resolved by translating the Header Template. However, we are unsure what Kor did to fix the second issue, which involves WordPress Titles appearing on translated pages. The issue can be seen at hidden link. I expected the page to look like hidden link, without the WordPress title before the H1.

Symptoms:
WordPress titles are appearing in all translated pages to Spanish. E.g.: 'Pagina de Inicio' above the H1 Title 'Encuentra las mejores ofertas de eSIM'. That "Pagina de inicio" should not be there.

Questions:
What did Kor do to fix the issue of WordPress titles appearing on translated pages?

November 19, 2024 at 6:53 am #16417788

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Vicente,

Thank you for contacting WPML support, I’m happy to help you with this issue.

According to the last ticket https://wpml.org/forums/topic/translated-pages-broken-wp-woocommerce/#post-16389887
I understand that Kor translated the header template part on your site from WPML > Translation Management.

I suggest you edit the header or page template > make a small change to the content > save > update the translation template from WPML > Translation Management and see if it helps.
Refer to the documentation https://wpml.org/documentation/getting-started-guide/translating-content-created-using-gutenberg-editor/translating-sites-that-use-full-site-editing/

If it does not help, I would like to request temporary access (wp-admin and FTP) to your site so I can take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/

Looking forward to your reply.
Thanks

November 20, 2024 at 1:46 am #16422082

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I notice that the "Page" template (full site editing template) isn't translated into the Spanish language. So I translate this template and the page title doesn't display in the frontend. Please check the attached screenshot.

Looking forward to your reply.
Thanks

Muletek - Reliable digital connectivity for travelers 2024-11-20 08-45-53.png
Translation Management ‹ Muletek — WordPress 2024-11-20 08-40-26.png
November 21, 2024 at 9:32 am #16428078

vicenteA-12

Thank you Long! It works.