This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing issues with duplicate activity entries in BuddyBoss when adding a new job in WP Jobmanager, and the links for each language in the activity entries are incorrect, this is a known issue. The problem arises because when a job post is created and set as translatable in WPML, translated posts are automatically generated in all languages, leading to multiple activity posts.
Solution:
Currently, there is no direct workaround from our side as this issue requires adjustments in the BuddyBoss plugin. We recommend monitoring the BuddyBoss updates and checking the related known issues on our site. You can view the specific issue here: https://wpml.org/errata/buddyboss-posts-and-activities-not-filtered-by-language-on-feed-pages/.
Additionally, there is a client-suggested workaround that might help, but it could break pagination. You can find more details here: https://wpml.org/forums/topic/filter-by-language-does-not-work-for-activity-feed/page/2/#post-13969021.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Please also check related known issues (https://wpml.org/known-issues/), verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Known issue
This topic contains 12 replies, has 0 voices.
Last updated by ericH-23 2 weeks, 2 days ago.
Assisted by: Dražen.
Author | Posts |
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November 30, 2024 at 9:08 pm #16462327 | |
ericH-23 |
Background of the issue: Symptoms: Questions: I contacted Buddyboss already: Buddyboss answered: Can you check this please? |
December 4, 2024 at 7:50 am #16474757 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, 1) In order to expedite handling your support requests, can you please share WPML support debug information from your site. - To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page. - Once on the “debug information” page, select the entire content of the text box and copy it. - Now go back to our support forum, find debug information box and paste it. More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/ 2) I am not sure I understand your issue, can you share steps and more info what happens and goes wrong, or a short video of your steps so we can see and understand it better? Thanks, |
December 4, 2024 at 8:26 am #16474953 | |
ericH-23 |
Hi, 1) add a job (WP Jobmanager), in the standard language EN 2) I did a duplicate/copy in the backend to show the job also in the other language, for example DE As a result you get with 7 languages 7 activities entries for the same one job, if this is done with automatically translation the link is not set right and it goes at all entries to the original job in EN. So here it would be good to disable somehow activity entries of duplications/copies of jobs / other custom post types in the buddyboss system. Thanks, kind regards |
December 4, 2024 at 8:48 am #16475074 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for getting back, it is more clear now. Does this happen only for WP Job manager jobs, or for any other post type? Does the issue happen with only Buddyboss and WPML plugins, all other disabled? I am trying to see if this is connected with the compatibility of buddyboss or WPJob manager, or to some other code. Let me know. Thanks, |
December 4, 2024 at 9:53 am #16475549 | |
ericH-23 |
Hi, |
December 4, 2024 at 10:10 am #16475665 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello Eric, great, thanks for testing. Yes, please let's replicate it on sandbox, and then I can easily escalate it. I have prepared a sandbox site, let me know the steps to reproduce, or try to reproduce the issue there and share what you have done. - hidden link Thanks, |
December 4, 2024 at 8:15 pm #16478600 | |
ericH-23 |
Hi, This results in two entries into the buddyboss activity feed, please see here: hidden link So the proof is made that this behavior is the standard at the moment with all post types and should be improved, because it is too much to have a further activity entry for every duplication/copy of a post. Thanks, kind regards |
December 5, 2024 at 7:33 am #16479462 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello Eric, thanks. One thing, I have checked and I can see the issue also happens when the post is translated, it shows both EN and DE post in activity feed, so I actually think this is expected and not a bug with the duplication method, since the activity feed shows each post, and post in each language are created. You can try it on the sandbox site, and let me know what do you think. Regards, |
December 5, 2024 at 8:25 am #16479804 | |
ericH-23 |
Hi Dražen, Oh, yes, I missed that. I have in mind that a translated custom post type was shown only once, but in my own test I see the same, both, translation / duplication gives an entry for every language. Theoretical I understand, that this behavior could be standard and is ok. But practical it is not, here are the reasons: Standard in Buddyboss Different behavor standard / second language False link Summary: So my message getting longer and longer but I would like to convince you, that here only one entry should be made, only the one of the current language should be shown. Thanks, kind regards |
December 5, 2024 at 8:50 am #16480027 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello Eric, I checked further, and you are correct, it should not show both language feeds on EN page. I did some investigation, and it seems this is a known issue and has already been reported to us. For now, we do not have a workaround, as it requires an adjustment in the BuddyBoss plugin, not much we can do from our side. - https://wpml.org/errata/buddyboss-posts-and-activities-not-filtered-by-language-on-feed-pages/ The best I can suggest is to monitor their updates and errata shared. Regards, |
December 5, 2024 at 9:01 am #16480141 | |
ericH-23 |
Hi, I have had already a ticket at Buddyboss and they said, that I have to address it to WPML. Now I reactivate that ticket at Buddyboss and hope, that they respond in a positive way. Thanks, kind regards |
December 5, 2024 at 9:10 am #16480217 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, sure, if there is anything else we can do to help, let us know. You can try the next workaround from the client, but it is not ideal it breaks pagination: Regards, |
December 5, 2024 at 1:44 pm #16481859 | |
ericH-23 |
Hi, |
December 5, 2024 at 5:03 pm #16483093 | |
ericH-23 |
Hi, |