[Resolved] Wpforms translated smart logic field cannot show on entry preview

Hi There,

Hope you're doing fine. I have an update to share. Upon investigating further, our team has successfully identified the root cause. One of the classes used in the conditional logic compares a translated value with the original. As the value is different in other languages, it always returns false in the secondary languages.

The problem has been added to the development board, and our team is working on finding the best possible solution. In the meantime, we have a temporary workaround that can effectively address the issue. Please follow the steps mentioned below to solve the issue.

- Open the wp-content\plugins\wpforms\pro\includes\class-conditional-logic-core.php file.
- On the 778th line of the file, replace the following code:

 
if ( in_array( $value, $choice, true ) ) {
	$provided_id[] = $key;
} 

With this code:

 
// WPML Workaround
if ( class_exists( 'SitePress' ) ) {

	$my_current_lang = apply_filters( 'wpml_current_language', NULL );
	$my_default_lang = apply_filters( 'wpml_default_language', NULL );

	// Only register/translate the string if we are not in original language
	if ( $my_current_lang != $my_default_lang ) {
		do_action( 'wpml_register_single_string', 'wpforms', 'WPML Workaround for: '.substr($value, 0, 40), $value );
		$translated_value = apply_filters('wpml_translate_single_string', $value, 'wpforms', 'WPML Workaround for: '.substr($value, 0, 40));

		// Let's just apply the translation if it match the original value
		if ( in_array( $translated_value, $choice, true ) ) {
			$value = $translated_value;
		}
	}
}

if ( in_array( $value, $choice, true ) ) {
	$provided_id[] = $key;
}

- After that, fill up the form in another language and check the Entry Preview. The entry will not appear in the preview but, the string will be registered for translation.

- Now, please navigate to the WPML String Translator and search for the affected option. Apparently, you should find it at the top of the String Translation section(Please check this screenshot: hidden link).

- Translate the string with the exact value defined for the choice in the original language.

- After making these changes, it's time to check. Fill up the form in another language and check the Entry preview. The field value should appear properly now because the condition will match.

Please be informed that you need to repeat these steps for every language/field till we release an optimal solution.

Let me know if that helps. I will be glad to assist you if you need further assistance in this matter.

Best Regards,
Prosenjit

Hi There,
I hope you're doing fine. Please accept my apologies for the delay in responding. We had a long weekend and national holiday, which has caused a delay in our usual response time.

I understood that the issue still persists in the Third language. I checked in my development environment by activating Third Language and found that the value is appearing properly after adding the translation for that specific option properly. Can you please make sure that the Choice is translated properly with the exact value defined for the choice in the original language?

If the issue persists even after that, then please allow me to check the issue closely from your end. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Looking forward to your response.

Best Regards,
Prosenjit

Hello There,

I enabled the private box for you so that you can securely share access to your site. Please also let me know the name of the form you're having the issue.

Looking forward to your response.

Best Regards,
Prosenjit