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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue where previously translated texts using the WPML String Translator are now untranslated again. This problem is due to a compatibility issue between WPML and the Events Calendar plugin you are using.
Solution:
We recommend making a full website backup before proceeding. After ensuring your data is secure, please follow the solution described in the following documentation: WPML and Events Calendar Compatibility Issue.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.

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Last updated by Lucas Vidal de Andrade 2 months ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
December 4, 2024 at 1:55 pm

keremO-2

Background of the issue:
I am trying to translate my whole website using an automatic translator. I am using the WPML String Translator for some of the untranslated texts. I previously opened a ticket for this issue, and it was solved, but now these texts are untranslated again. The site I need help with is hidden link.

Symptoms:
Previously translated texts using the WPML String Translator are now untranslated again.

Questions:

December 4, 2024 at 2:19 pm
December 4, 2024 at 7:13 pm #16478469

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there

I've found that the issue you are having is a compatibility issue between WPML and th Events Calendar plugin you are using.

Please make a full website backup and follow the solution described in the link:
https://wpml.org/errata/wp-6-7-translations-not-loaded-for-the-events-calendar-plugin/

Let me know.

December 10, 2024 at 7:53 am #16496193

keremO-2

/wp-content/plugins/the-events-calendar/src/Tribe/I18n.php

where can i access this php file?

December 10, 2024 at 12:59 pm #16498292

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

This file can be found within your website's files. Usually, hosting platforms have a file manager or allow you to access your files via FTP. Since every hosting is different, I'd recommend you to reach out to your hosting support.