[Resolved] All pages of french language can't be loaded.

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

First of all please update your memory limit to 512

Please open and add the following code in your wp-config.php file, right after the database information lines of code. This file is located in your websites root folder.

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Try again and see if this can solve your issue. If not then enable debug.log

If there is a critical error, It should be also written in your debug log if enabled, please enable debug log and check with your hosting if needed what is the error message and share it with us.

You can also enable WP_DEBUG_DISPLAY to display the message.

https://wpml.org/documentation/support/debugging-wpml/

Let us know, thanks.

Regards,
Andreas

Hi,

Thank you for the updates. I am assigned this ticket and 'll try my best to help you on the matter.

Since you've tried with other plugins disabled already, can you try with another WordPress theme too (like 2021 or 2023)? And see if issue still happens?

Additionally, can you also check if there's any firewall or security plugin/addon/feature enabled on your site or server, and, if it can be disabled temporarily to check for a possibility?

Further, you can find ATE error logs in WPML -> Support page, please take a screenshot of few top rows and share with me.

Regards.