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This topic contains 4 replies, has 2 voices.
Last updated by Jorge Rodriguez 1 year, 7 months ago.
Assisted by: Kor.
Author | Posts |
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April 14, 2023 at 4:49 pm #13475375 | |
Jorge Rodriguez |
Hello, We got the following messages from our translators today (all seem to relate to the same issue): - It keeps changing the color of the boxes to orange (draft) when I click on save. Had to go back to the previous box many times to confirm it again. - I'm trying to work with the WPML today and it really looks like some changes make it more difficult to work. Saving translated lines is slower, often stays orange and I have to go back, sometimes jumping over a line, and in the course of work it changes the color to orange on its own, which is distracting. It is happening in 2 different sites, one working on WP 6.2 and WPML 4.6.3 and another one working on WP 6.1.1 and WPML 4.5.14 (the debug info is from this one) Could you please look into it? Thanks in advance |
April 17, 2023 at 7:31 am #13484517 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Hi there, Thanks for contacting WPML support. I've checked your Website debug information and noticed that you're still using the older versions of the WPML plugin. Please update following the steps in our documentation here https://wpml.org/faq/install-wpml/#automated-updates IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/ plugin for these backup needs. Once you've updated it, please give it another try and see if it works better. Thanks! Kor |
April 17, 2023 at 7:49 am #13484813 | |
Jorge Rodriguez |
Hello, Thanks for your resonse. As stated in the first message: It is happening to 2 different sites, one working on WP 6.2 and WPML 4.6.3 and another one working on WP 6.1.1 and WPML 4.5.14 I sent the debugging information of the non-updated site, but I can send you the one from the updated one. I can´t see the option to attach it with this message. Regards, Jorge |
April 17, 2023 at 10:28 am #13486545 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Hi there, Thanks for your reply. If it's updated with the latest version and has met the requirement as explained here https://wpml.org/home/minimum-requirements/ . Please share your Website WP admin access to the site of where I can see the issue. Also, please try making small edits to the primary language page to refresh the advanced translation editor. Then, check and see if it works better. Thanks! Kor |
April 21, 2023 at 11:12 am #13517541 | |
Jorge Rodriguez |
My issue is resolved now (it just resolved by itself). Thank you! |