Background of the issue:
I duplicate translate my posts as they are technical information so no need to manual translation, but each time I do it I am forced to go to support and click "Synchronize Post Taxonomies" or else it won’t appear on front end. This is very annoying because I have to post daily and clicking that button takes a long time. Link to a page where the issue can be seen: hidden link
Symptoms:
The post doesn’t appear on the translated page until I click "Synchronize Post Taxonomies". You can see the flow on 2 videos I made. This is me publishing and translating the post and showing you what happens: hidden link and this is me after doing the Synchronize showing you that the posts appears: hidden link
Questions:
Why do I need to click "Synchronize Post Taxonomies" for the post to appear on the front end?
Is there a way to automate the synchronization process to avoid manual intervention or just to avoid having to go through that step at all?
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Hi,
Thanks for your patience — and apologies for the delay in getting back to you, our support queue has been quite high lately.
I’ve set up a sandbox site for testing: hidden link
Could you please try to reproduce the issue there and let us know if it occurs?
Also, on your live site, could you confirm whether **"Copy taxonomy to translations"** is enabled in the WPML settings?
If the issue doesn’t appear in the sandbox, can you check on your site if it happens when:
- Only WPML plugins active
- A default WordPress theme like Twenty Twenty is used
That will help us isolate whether the issue is theme- or plugin-related — or if Avada is necessary to trigger it.
I couldn't reproduce it on sandbox as I didn't find the language switcher but I assume in a clean install it will work, the thing is I have AVADA builder, plugins, and a database with all the information so this is a more realistic enviroment and where WPML is having conflict.
FYI this happens since 7 years ago, I always have problems with WPML trying to duplicate posts. That's why I am trying out WEGLOT and TRANSLATEPRESS because I am tired of having to "push" WPML for each tiny modification I make on my site.
Regarding the settings, yes, they are identical as the screenshot. Any other ideas?
So, I created a staging enviroment and tried out what you suggested: hidden link those 2 test aircrafts
It worked with twenty twenty and worked with AVADA so I have no new information for you, as I told you, this has 7 years going on and it's RANDOM. Sometimes I duplicate and work and most times I have to go and "push" everything on the support page.
Without a clear way to reproduce the issue from scratch, we can’t confirm any global bug. If the problem only occurs on your setup, it’s most likely specific to your individual installation. If it happens randomly, it becomes even more challenging to reproduce.
Here’s what I recommend:
The next time the issue occurs, don’t run the sync yet. Instead, create a copy of your site using Duplicator and share it with us. This will allow us to debug a local version of your site and investigate what’s causing the problem in an isolated way.
Ok, I'll do that and create a clone because it's been 7 years since this and it's driving me crazy to the point of wanting to get rid of translation all along lol. Can you give me the private reply option so I can share the credentials?
wp grid builder license does not transfers to staging enviroment but that doesn't affect the functions of the plugin at all, the only thing that limits the plugin to get updates
and yes, I frist did this post on the Live site where the license is active, duplicate the translation, and when I saw it didn't work as I shared on my screenshots on the Live site, I did the clone as you requested
So this is the cloned version of that instance of the site, and the fact that wp grid builder license isn't valid for the staging enviroment does not affect it at all, it has 100% of the functionalities working
Thanks for your reply, but it doesn't fully answer my question.
What I’d like to know is whether you tested this on both the Sandbox and the staging site with WP Grid Builder active or not?
If the tool wasn’t tested on the staging environment with WP Grid Builder enabled, a potential issue might have been missed. This could be a compatibility problem that only occurs when WP Grid Builder is involved. I'm trying to confirm that and determine the next steps for testing.
If this hasn’t been tested yet—most likely in the Sandbox—please install the tool there and try to replicate the issue using 1–2 sample posts in that simulated environment.
If the issue doesn’t occur in the Sandbox, we can rule out a general compatibility problem and focus on something specific to your installation.
sorry, I don't know what a sandbox is, I am not a developer just a simple user. But if it helps, I already told you this issue goes 7 years in history non stop and wp grid builder is installed only about 1-2 months ago.
Imagine that if I installed other plugin is because it has been not easy for me to work with wpml so that's why I created this special enviroment for you to see what might be going on as I am out of options on my end, it's been 7 years that every time I duplicate a post if I forget to go and click SYNC on the support page the post won't appear on the translated version.
Hope this helps
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