This thread is resolved. Here is a description of the problem and solution.
Problem:
You were trying to access the Add/remove credits page on the WPML account page for your website, but the option/button was not clickable.
Solution:
The issue occurred because:
1. You have zero credits in your account.
2. There are no available credits on the site.
To resolve this, you need to either purchase more prepaid credits or register for our Pay-as-you-go option, which is generally more cost-effective for automatic translations. We recommend reading our guide on How to Assign and Transfer Automatic Translation Credits to Your Sites, and visiting our pricing page to learn more about the Pay-as-you-go option.
If this solution does not apply to your situation because it might be outdated or not relevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 8 months, 4 weeks ago.
Assisted by: Itamar.
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