This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to activate the OTGS Installer for the WPML plugin on their new server, despite it working on a previous site. They are also unsure if they need to install the String Translation plugin along with the WPML Multilingual CMS for full functionality.
Solution:
If you're experiencing issues with activating the OTGS Installer, we recommend downloading the plugins manually. You can do this by visiting https://wpml.org/account/downloads/ and clicking on "Download WPML manually" at the bottom of the page. Regarding your query about the String Translation plugin, yes, you need to install it to translate strings from themes and plugins or to handle page builder content.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 4 replies, has 2 voices.
Last updated by 5 days, 19 hours ago.
Assisted by: Andreas W..
