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[Assigned] issue with hreflang not showing in author pages

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Supporter timezone: Asia/Karachi (GMT+05:00)

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Last updated by danielH-157 12 hours, 35 minutes ago.

Assisted by: Waqas Bin Hasan.

Author Posts
January 27, 2025 at 10:29 am #16636994

danielH-157

Background of the issue:
I am trying to resolve an issue with hreflang tags not appearing on author pages of my site, hidden link.

Symptoms:
The hreflang tags are not showing on any author pages, and the URLs are different....

Questions:

January 27, 2025 at 12:30 pm #16637694

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, I tried to reproduce the issue in a fresh sandbox site (hidden link) and this seems to work fine.

Can you please login to hidden link (one-click login) and try to reproduce the issue?

Please note down the steps you performed, so I can then try to reproduce accordingly.

Regards.
January 27, 2025 at 12:38 pm #16637714

danielH-157

i dint get this?
how can i show the issue in this sand box website instead ill give you login details for my site and you can check it if you want?
we can use staging site to check

January 27, 2025 at 1:26 pm #16638022

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, please provide temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

P.S.: If you don't see the section for providing access information, do not write in the message box or the information may appear as public.

P.S.: I'll be off tomorrow for a local holiday and 'll be able to attend on Wednesday.
January 29, 2025 at 7:52 am #16644608

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the access and the details.

I am working on this and 'll get back to you as soon as I find something or have a solution.
January 29, 2025 at 11:08 am #16645732

danielH-157

sure