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This thread is resolved. Here is a description of the problem and solution.

Problema:
Si estás intentando trabajar en una página web y te encuentras con problemas relacionados con la traducción de widgets personalizados de Elementor o con un límite de memoria de PHP insuficiente, como se describió en el caso del cliente.
Solución:
Para resolver el problema de los widgets personalizados de Elementor, necesitas registrar el widget para la traducción siguiendo las instrucciones proporcionadas en nuestra documentación: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/.

En cuanto al límite de memoria de PHP, se recomienda que sea de al menos 256MB. Si tu sitio tiene un límite menor, como el límite de 128MB que se requiere como mínimo, debes contactar a tu proveedor de alojamiento web y solicitar un aumento en el valor de PHP. Puedes encontrar más información sobre los requisitos mínimos de WPML aquí: https://wpml.org/home/minimum-requirements/.

Si esta solución no parece relevante para tu situación, por favor abre un nuevo ticket de soporte en nuestro foro: https://wpml.org/es/forums/forum/ayuda-en-espanol/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Custom Work

This topic contains 4 replies, has 2 voices.

Last updated by Kor 1 year ago.

Assisted by: Kor.

Author	Posts
January 2, 2024 at 7:13 pm #15144519
Jose Bautista	Tell us what you are trying to do? Hola, feliz inicio de ano. Les comento, estoy iniciando los trabajos en otra pagina web hidden link (de la misma compania para la que trabajo y que en total seran nueve sitios a traducir) y me encuentro con la misma situacion que en otras paginas al parecer es el asunto del xml (como me explicaba Paola Mendiburu) podrian ayudarme con esto por favor... Gracias y disculpa las molestias. What is the link to your site? hidden link
January 2, 2024 at 7:23 pm #15144552
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. I've checked your Website and it looks like you're using some custom Elementor Widget. You'll have to register the widget as explained here https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ . Could you give it a try? Upon reviewing your debug information, I have observed that the PHP limit for your "WP Memory Limit" is lower than the recommended 256MB or the required 128MB, as mentioned in the documentation found at: https://wpml.org/home/minimum-requirements/. To resolve this, I kindly request that you contact your hosting provider and request an increase in the PHP value for you.
January 3, 2024 at 6:32 pm #15148477
Jose Bautista	WP Memory Limit solved. Tried to solve custom Elementor Widget issue but its a little bit tricky for me. Could you help?
January 4, 2024 at 5:31 am #15149152
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Yes, sure. I will require temporary access (WP-Admin and FTP) to your Website. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
January 4, 2024 at 9:34 am #15149722
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Ok, it's done. Please check now.
January 8, 2024 at 7:11 pm #15162413
Jose Bautista	Very grateful for Kor's assistance. Undoubtedly, his expertise in the subject made a difference. Keep up the good work! Happy new year 2024!!!