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This thread is resolved. Here is a description of the problem and solution.

Problem:
You need to locate and translate all the Chinese content on your website but are unable to find the wording or options to translate specific content.
Solution:
We recommend trying two methods to locate and translate the Chinese content:
Method 1:
Navigate to WPML > String Translation. At the bottom of the page, you will find a checkbox labeled "Look for strings while pages are rendered". Enable this option, visit the front end of a page where the Chinese text appears, then return to WPML > String Translation to search for the string.
Method 2:
If the strings are not found in WPML > String Translation, they might be categorized as admin text strings. You can learn more about this process here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

If these steps do not resolve your issue, or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.

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This topic contains 2 replies, has 2 voices.

Last updated by euliceC 3 months, 1 week ago.

Assisted by: Prosenjit Barman.

Author Posts
August 21, 2024 at 3:04 pm #16090872

euliceC

Background of the issue:
I need to find all the Chinese text on my website and translate it into English. The website I need help with is hidden link.

Symptoms:
Not able to find the wording or options to translate specific content.

Questions:
Could you assist me in locating and translating the necessary phrases or sections?
Could you guide me on how to locate and translate all the Chinese content effectively?

August 21, 2024 at 5:23 pm #16091763

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

The proper way to translate strings depends a lot on how they have been implemented inside the theme/plugin.

Please try both methods and see if any of them resolves the issue.

Method 1:

Go to WPML > String Translation and at the bottom of the page you will find a checkbox called "Look for strings while pages are rendered". You can enable (check) that and then go to the front end to a page where you have that string showing up and then go back to WPML > String Translation and search for that string and see if it now shows up.

Method 2: If you can't find them inside the WPML > String Translation, they might be added as admin text strings.

This should be the normal process to find and translate admin text strings:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Please let us know how that goes.

Related documentation:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Kind regards,
Mihai Apetrei

August 22, 2024 at 12:01 pm #16094772

euliceC

Hi, what you suggested I have tried... still not able to find