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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate 230 product categories automatically using WPML and want to maintain the hierarchy of these categories after translation.
Solution:
1. To translate your product categories automatically, please follow the steps outlined in this guide.
2. To ensure the hierarchy of your product categories is maintained after translation, navigate to WPML -> Taxonomy Translation, select the taxonomy, and then click on the 'Sync the hierarchy' tab.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 3 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
August 5, 2024 at 9:35 am #16038581

denM

Background of the issue:
I am trying to translate 230 product categories automatically using WPML and save the hierarchy on my site hidden link.

Symptoms:

Questions:
How do I translate 230 product categories automatically using WPML?
How do I save the hierarchy of the product categories after translation?

August 5, 2024 at 9:40 am #16038596

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please check this guide to know the steps of translating taxonomies automatically.

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me a lot of information about how your site is configured.

Best regards,
Osama

August 5, 2024 at 10:22 am #16038828

denM

I followed the instructions in the manual, but the nesting isn't being saved.
Such as on the chest

ScreenShot_20240805132121.jpeg
August 5, 2024 at 11:26 am #16039382

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please go to WPML-> Taxonomy Translation, select the taxonomy, and click Sync the hierarchy tab.

Best regards,
Osama