Registering site, Code 0: cURL error 28

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Tagged: ATE

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Last updated by Lauren 8 hours, 10 minutes ago.

Assisted by: Lauren.

Author	Posts
January 8, 2025 at 3:59 pm #16574310
kappnerC	Background of the issue: I am trying to register my site using WPML. The issue can be seen at the following link: hidden link Symptoms: I encountered an error with code 0: cURL error 28. Questions: How can I resolve the cURL error 28 when registering my site?
January 8, 2025 at 5:58 pm #16574916
kappnerC	Please send updates to: barrygirsh@gmail.com
January 9, 2025 at 7:20 pm #16579554
kappnerC	Need to resolve this issue, we're having the same problem with another site on this server, discovermandarina.com. Thank you
January 10, 2025 at 6:08 pm #16582883
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	I'm unable to send responses to an additional email, the responses will go to the email address on file in your wpml.org account. Please try the following steps: 1. unregister your site from WPML and then register it again. - Unregister: https://wpml.org/faq/install-wpml/#unregister - Register: https://wpml.org/faq/install-wpml/#register 2.Check the Installer Log under WPML > Support to ensure the subscription was working correctly. 3. Go to Plugins -> Add New -> Commercial and click 'Check for Updates' to see if any messages appeared. Do you have any messages? If so, let us know. 4. Check with your hosting provider to ensure that specific IPs crucial for WPML's functionality are resolving correctly. I know they checked the URLs, but please also have them confirm the IPs. The IPs to check are: d7j863fr5jhrr.cloudfront.net: 13.33.123.118 cdn.wpml.org: 52.85.213.119 api.wpml.org: 54.221.250.24 api.toolset.com: 34.193.222.18 If these are not resolving, your hosting provider may need to manually add these IPs to the /etc/hosts file. 5. COnfirm that your hosting provider has the WordPress REST API enabled. Please let me know the results after following these steps.