[Resolved] Shipping method title is not translating
This thread is resolved. Here is a description of the problem and solution.
Problem: If you're unable to find the column names for translating the Shipping method title in the String translation, it might be due to a conflict with the Translatable use translation if available or fallback to default language settings for Products post type in WPML>>Settings>>Post Types Translation. This issue typically occurs because all the products are currently only in the English language. Solution: We recommend translating a product to check if the issue persists. The string will only refresh when updating the cart, which does not occur if a product is added to the cart from the Bulgarian language. Please view these screencasts for more details:
This issue has been escalated to our developers for a permanent fix, and we will update you as soon as we receive more information from them.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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The Shipping method title translation is not working as expected in my local copy also after the initial checks. So consulting with our team for expert opinion. We will get back to you soon. Please wait.
Please try the following steps after a full site backup{mandatory} and let us know if the issue is existing or not.
1) Upgrade to the latest version of WooCommerce(7.6.1)
2) Clear all types of caches, including server-side caches
3) Deactivate W3 Total Cache plugin(just for testing)
I just wanted to add another related bug. I've translated "Orders up to 50 BGN" in Bulgarian and when I am visiting the English version the Bulgarian translation pops up. Thanks
This bug is happening because of a conflict with *Translatable use translation if available or fallback to default language* settings for *Products* post type in WPML>>Settings>>Post Types Translation. Now all the products are existing in the English language only.
So the string will be refreshed only when we update the cart. But it will not happen if we add a Product to the cart from the Bulgarian language. Please check the following screencasts for more details. So please translate a product and make sure the issue is existing or not.
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The ticket is escalated to our developers for a permeant fix. We will get back to you soon when we have an update from our developers on this. Please wait.
Hi,
It's been a while and the problem still appears. Can you provide any updates? There are other strings that are not being translated on my website. Is it possible to get a refund if I am not satisfied with the overall performance of your service? Thanks.
Our developers are still working on this issue; as we updated before, it is an exception. Because the products are not existing in the secondary language, please refer to the following thread for more details.
We will contact you as early as possible when we have an update from our developers on this. Please wait.
One request. Please open a new ticket for the following issue. It will help us to avoid discussing multiple issues in a single ticket. We will do our best to help you.
There are other strings that are not being translated on my website
Thank you for your kind understanding and patience. If you wish you proceed with a refund, please contact our admin team via the following form.
