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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that some product categories were missing in English compared to the number of categories in French.
Solution:
We recommended the client to navigate to WooCommerce → WooCommerce Multilingual & Multicurrency → Categories and translate the missing categories. Additionally, we pointed out that under the Status tab in the same section, it was indicated that "42 Product categories are missing translations."
We provided a documentation link for further guidance: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#taxonomies
We advised that by translating these product categories, the number of English categories should match the French ones, as each translated category creates a new category linked to the original.

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This topic contains 5 replies, has 2 voices.

Last updated by Andrey 11 months ago.

Assisted by: Andrey.

Author Posts
April 9, 2024 at 7:43 am #15497196

shanyM

- For Category, some are missing and not been created.

April 9, 2024 at 7:45 am #15497235

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Please provide more details and attach screenshots if necessary, to help me understand better.

April 10, 2024 at 3:49 am #15502027

shanyM

You go in product category and number of category in english is smaller then number of category in french. What more can i say?

April 10, 2024 at 1:18 pm #15504958

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

You need to go to WooCommerce → WooCommerce Multilingual & Multicurrency → Categories and translate those categories.

From the WooCommerce → WooCommerce Multilingual & Multicurrency → Status tab, I can see that "42 Product categories are missing translations."

https://wpml.org/documentation/related-projects/woocommerce-multilingual/#taxonomies

April 10, 2024 at 2:04 pm #15505336

shanyM

Why when we started translating site some category translated while others just decide they wont. It's make feel like it's a buggy product. What will happen if i try to translate them where you told me? Did it gonna just visually translate it or it gonna create new category? what will happen to english product that are a translation from french product inside these category.

April 10, 2024 at 2:34 pm #15505490

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

If you translate those product categories, you'll get translated product categories, and the number of product categories is supposed to match French categories. When you translate a category, it creates a new category that is linked to the original. I suggest you try to translate and see how it goes.