There is an issue with stock synchronization between language versions of the webshop. Previously, when changes were made to the Dutch side, the corresponding adjustments were automatically reflected on the English side. However, this functionality seems to have ceased, creating a disparity in stock information. Despite attempts to resolve the problem using a quick fix method, my client is reluctant to continue this approach as it only provides a temporary solution, resulting in recurring stock issues.
can you please provide me with an exact example of a product where I can reproduce this? Do you have a staging environment where I can run some tests? I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
