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Supporter timezone: Asia/Singapore (GMT+08:00)

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Last updated by Kor 1 day, 1 hour ago.

Assisted by: Kor.

Author Posts
April 4, 2025 at 8:43 am #16895916

jensK-16

Thank you - featured products works fine now.
But
1) English category pages are still empty

2) I discover now taglines below header have disappeared from all translations. They still appear on category pages but not on product pages. This goes for main site grontkontor.dk as well.

Would be great if you could fix both now you're at it.

April 4, 2025 at 8:57 am #16896037

jensK-16

Taglines below header have disappeared from all translations. They still appear on category pages but not on product pages.

April 7, 2025 at 10:14 am #16903476

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you please tell me which tagline you are referring to? I've checked your category pages here hidden link and I cannot identify it. Also, please highlight it using a screenshot.

April 8, 2025 at 6:58 am #16906929

jensK-16

The tagline below header
hidden link

Attached DK + SV version

Udklip.JPG
Udklip.JPG
Udklip2.JPG
April 8, 2025 at 3:59 pm #16910319

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I can see the issue now. When I inspect the single product elementor here hidden link , it looks like there is a missing header when I inspected the Single product template in English language, as shown in the attached screenshot. Retranslating it to English should fix the missing header issue and could you please try?

Screenshot_3.jpg
Screenshot_4.jpg
April 9, 2025 at 8:46 am #16911934

jensK-16

I don't know what you mean, you can see the product edit page here incl. header and all:
hidden link
But seems like site has been corrupted now.

If you mean we have to retranslate 1000+ products to 4 languages that is not an option, half of them are alredy translated by professional translators and lots of them also modified after ai translation.

What we need is simply having the taglines showing on product pages just like they show on other pages - should be possible via mysql database i guess?

April 9, 2025 at 5:44 pm #16915318

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've completed the translation of this single product template hidden link and the tagline shows up in English here hidden link . Could you check?

Screenshot_14.jpg
April 10, 2025 at 9:48 am #16917621

jensK-16

Looks like it works fine now. Please carefully change on live site as well thank you

April 10, 2025 at 1:15 pm #16918820

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I need you to backup the live site first and then, let me know and I will apply the fix for you. I worry my actions would break things again and cause trouble for you. Let me know.