[Resolved] Testimonials elements in Elementor show both languages on front page

Hi,

Thank you for contacting WPML Support. I can see the issue on your site. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

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Thank you

I followed the steps below to investigate and resolve the issue:

1. I confirmed that the WPML settings for testimonial categories and post types are correctly configured.

2. I tested the site in a minimal environment by deactivating all plugins except WPML and theme-bundled plugins. However, the issue persisted.

3. I identified that the “Testimonial Card” Elementor element is provided by the Grand Tour Theme Elements for Elementor plugin, which appears to be a bundled plugin from the GrandTour theme.

4. Upon examining the code of the Grand Tour Theme Elements for Elementor plugin, I was able to resolve the issue by making the following change:

- I replaced this code:

//Get testimonial items
	$args = array(
		'order' => 'menu_order',
		'orderby' => 'ASC',
		'post_type' => array('testimonials'),
	);

With:

//Get testimonial items
	$args = array(
		'order' => 'menu_order',
		'orderby' => 'ASC',
		'post_type' => array('testimonials'),
		'suppress_filters' => false,
	);

This change was made on wp-content/plugins/grandtour-elementor/templates/testimonial-card/index.php at line 8.

Here is the updated file link for your reference:
hidden link

Additionally, I noticed that the GrandTour theme is not listed in our verified compatibility themes: https://wpml.org/theme/?wpv_view_count=119967&wpv-theme-category=0&wpv_post_search=GrandTour&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search

I recommend reaching out to the theme author to request that this code modification be incorporated into the plugin files, ensuring it works after future updates. You might also want to suggest that the theme author join WPML's Go Global Program: https://wpml.org/documentation/theme-compatibility/go-global-program/ This will help ensure full compatibility with WPML.

The issue now seems to be resolved. Could you please check and confirm?

Thank you