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Supporter timezone: Europe/Bucharest (GMT+02:00)

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This topic contains 8 replies, has 1 voice.

Last updated by Mihai Apetrei 2 days, 6 hours ago.

Assisted by: Mihai Apetrei.

Author Posts
February 12, 2025 at 8:15 am #16694425

shsC

Background of the issue:
I am developing a site and need to choose a translation method for WPML. I am considering Google, Azure, or WPML due to different pricing options.

Symptoms:
I am concerned about what happens if translation starts and my 30,000 credits run out.

Questions:
Which translation method should I choose: Google, Azure, or WPML?
What happens if translation starts and my credits run out?

February 12, 2025 at 8:23 am #16694469

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before this ticket gets assigned to one of my colleagues, I will try to help.

I recommend trying to translate one page at a time and running this as a test to see which translation engines translate more to your liking.

After you decide which one you want to use, you can go with translating in bulk.

About the credits—once the 30,000 credits run out, WPML will stop translating. No automatic charges will be applied, and no extra translations will happen until more credits are added. This means there’s no risk of unexpected costs, and you’ll always have full control over when and how translations continue. If a project is large, keeping an eye on the credit balance or estimating ahead of time using hidden link" rel="noopener" target="_blank">WPML’s word count tool can help avoid interruptions.

Again, If you're unsure which engine would be the best fit, one option is to test a small batch of translations using each and see which one gives the best results for your specific content.

I hope that you will find this information helpful.

Let us know how things go.

Mihai

February 12, 2025 at 9:03 am #16694796

shsC

is 22 languages too many to translate my e-commerce website into and will it slow my website down

February 12, 2025 at 9:09 am #16694850

shsC

should i use the pay as you go for my translation after it uses my 30,000 credits or should I buy more credits

February 12, 2025 at 4:28 pm #16697880

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Yes, if you already have credits, I recommend using those first.

I recommend that you go with a pay-as-you-go subscription only after you run out of credits, which will give you the credits for the cheapest cost.

February 14, 2025 at 11:03 am #16705894

shsC

i just calculated i need 796000 credits for 18000 words into 22 languages, wil payg charge less than prepaid credits ot the same ? i also have to decide whether to use deepL or microsoft ? what do you think ?

February 14, 2025 at 10:05 pm #16708122

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there, and welcome back.

Thank you for the info.

The big factor here is the number of languages you must translate the content into. That's why you will need so many credits.

To answer your questions:

1. Yes, pay-as-you-go will be cheaper than buying prepaid credits.

2. It is hard to recommend a specific translation engine; this is more down to preference, as I've met customers who said that DeepL, for example, works best for their language combination.

DeepL is probably one of the best options on the list, considering you have many languages to translate.

You can also find here which translation engine supports which languages:
hidden link

I hope that you will find all this information helpful.

February 17, 2025 at 3:49 am #16711617

shsC

so just to be sure i should use my 30,000 credits before i sign up for pay as you go ?
Would it not use the prepaid credits 1st if i signed up to PAYG ?
To cut costs i was thinking of using azure for my 22 languages

February 17, 2025 at 12:13 pm #16714018

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Prepaid credits can't be used with pay-as-you-go.

Please take a look here:
https://wpml.org/forums/topic/how-to-assign-prepaid-credits-to-a-pay-as-you-go-site/#post-13668311

So yes, I would assign the credits first and use them first.

Regarding using Azure, that would definitely be cheaper and more appropriate if you don't have specific quality expectations regarding the translation.

If you want a top-quality translation, that will cost more.

That's why I recommended running tests in small batches with different translation engines to see which result makes you happier.