Hello,
I'd like to ask for your analysis and expertise with a problem we encountered after having our site translated via WPML.
The site as a whole seems fine, but we came across a problem on our product site, e.g. hidden link. On the Czech site, there is a table under section "Popis" and 2 PDF files under section "Dokumenty".
After you switch the site to English (the translated part of the website), the whole part of the site crashes and it also breaks up the product gallery.
The site is made in Elementor with WooCommerce.
Can you indentify how to fix the English website, so it looks the same as the Czech original?
Thank you in advance.
Meanwhile this ticket is attended by one of my colleagues, please make sure that the template(s) applied to the content is/are translated to other language(s) also.
However, we have a known issue with this plugin, and it seems you are experiencing it. Please read about this known issue at the following link and apply the suggested workaround.
I've tried to implement your workaround, but to no avail.
I think the main problem is that the problematic plugin seem to autonomous from Essential Addons or Google Sheets. It rather seems to be connected to Woo Commerce and its Product Data Tabs widget.
You wrote: "I think the main problem is that the problematic plugin seem to autonomous from Essential Addons or Google Sheets. It rather seems to be connected to Woo Commerce and its Product Data Tabs widget."
It is unclear to me what you mean and if you still need help with this issue.
Also, as a reply to my colleague, you wrote: "unfortunately, the site I'm talking about has only one translation and others are not needed by the provider."
I'm unsure how your answer is related to my colleague's suggestion to check our guide on working with Elementor, specifically on translating templates. Please see it here.
If you need further help, I can check things on your site. Please let me know which template to edit to see the problem.
If you need further help with this, please share the access details to your site with me.
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Regards,
Itamar.
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