Menu gone after translate

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Supporter timezone: Europe/Kyiv (GMT+03:00)

Tagged: Documentation request, Exception

This topic contains 7 replies, has 2 voices.

Last updated by Andrey 2 days, 3 hours ago.

Assisted by: Andrey.

Author	Posts
September 25, 2024 at 7:58 pm #16222427
gradyF	Background of the issue: I did the translation and my menu is completely gone, english side is fine, how can I fix this hidden link Symptoms: Menu gone after translate Questions: How can I fix the issue where my menu is gone after translation?
September 25, 2024 at 8:32 pm #16222495
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Where can I see the issue? I can see that the menu is in place on your website. Have you followed this guide? https://wpml.org/documentation/getting-started-guide/translating-menus/
September 25, 2024 at 8:34 pm #16222496
gradyF	Yes I did, menu is fine on english side but is completely gone on french side hidden link would you like access to look?
September 25, 2024 at 8:36 pm #16222497
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I do not see the page at https://wpml.org/documentation/getting-started-guide/translating-menus/. Have you translated the page into French? That could explain it.
September 25, 2024 at 8:50 pm #16222507
gradyF	Please look at the 2 links below, the first one is english and the second is french For the french the header is completly messed up as well as the footer, they are completly gone and no CSS, execpt the logo hidden link hidden link How can I get these back?
September 25, 2024 at 9:02 pm #16222535
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. Could you please demonstrate and explain how you performed the translation? Additionally, could you elaborate on how you created a header and a footer?
September 25, 2024 at 9:08 pm #16222544
gradyF	I Installed the plugin, the I added Canadian English and Canadian French, went through the setup Traslate everything automatically, it stoped because I ran out of credits so I added more then I guess it finished. I checked and my header and footer were gone on french side, I wasnt even able to translate menu. I did the steps but it did not bring it back.
September 26, 2024 at 1:43 pm #16225558
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	From the screenshot, I noticed that 26 translations are waiting for review. Please go to WPML → Translations and approve those translations if some are related to the header or footer. https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/#approving-and-canceling-multiple-translation-reviews-at-once