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This topic contains 11 replies, has 1 voice.

Last updated by Carlos Rojas 4 hours, 14 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
October 30, 2025 at 6:30 pm #17533974

basv-25

Background of the issue:
I’ve translated all my product attribute terms into every language via WPML → Taxonomy Translation → Product Taxonomy (X), and everything is working well. I am trying to make the term thumbnail image appear in all languages on my site hidden link.

Symptoms:
The term thumbnail image does not automatically display for all translated terms.

Questions:
How can I make the term thumbnail automatically display for all translated terms?

October 30, 2025 at 6:41 pm #17534014

basv-25

Good to know, I use the official Woocommerce Product Search plugin. Would be great if I manage to set this thumbnail to "copy" or something like that.

Thanks so much!

Scherm­afbeelding 2025-10-30 om 19.40.43.png
October 31, 2025 at 9:40 am #17535313

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
My name is Carlos, and I will continue working on this ticket

To show the thumbnail images on the secondary languages you must set them to 'Copy' in WPML -> Settings as described in this erratum page: https://wpml.org/errata/product-category-thumbnails-missing-on-translations/

Regards,
Carlos

November 3, 2025 at 8:50 am #17539748

basv-25

Hi Carlos,

Thank you for your help. My "thumbnail_id" was already set to "copy". I guess this isn't working for me because I use the Woocommerce plugin "WooCommerce Product Search" by Itthinx (officially woo plugin). See printscreen.

Is there a way to also set this thumbnail to "copy"?

Thanks so much!

Scherm­afbeelding 2025-11-03 om 09.50.05.png
November 3, 2025 at 10:54 am #17540455

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi there,
Thank you very much for your message.

1.- This field is probably set as non-translatable in the same section as the thumbnail_id; however, I will need to take a closer look.

Please share the URL of the product attribute in the screenshot attached to your previous message.

2.- Also, I have set your next message private so you can share the access credentials to the site in a secure way. This will allow me to visit the URL shared in the previous point and check the configuration.

Looking forward to your message.

November 3, 2025 at 11:12 am #17540566

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Thank you very much for sharing the information requested.

If you edit the term and inspect the image, you will find the field id 'product_search_image'. That custom field is set to 'Don't translate' in WPML -> Settings -> Custom Term Meta Translation

Just change the configuration of the 'product_search_image' field to 'Copy' -> Save the changes and update the translation of the term.

Can you confirm that the issue was solved?

November 3, 2025 at 2:10 pm #17541600

basv-25

Hi Carlos,

Thank you for checking. Unfortunately I don't think it is resolved, the field id you checked is named 'product_search_image' and the configuration in wpml -> settings -> custom term meta translation says 'product_search_image_id'.

I changed it to copy but it doesn't seem to help.

Can you try it on our staging environment?

Thanks!

November 4, 2025 at 9:23 am #17544468

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

Yes, 'product_search_image_id' is the correct field. I set it to 'Copy' then re-saved the term (hidden link) in English, and when I update the term into the secondary languages, you can see the image.

November 4, 2025 at 11:19 am #17545058

basv-25

Fantastic, thanks Carlos!
Now it's working on my end as well.

The first time I tried my Yoast Multilingual plugin / Yoast Woocommerce plugin was activated and for some reason I get an error every time I save a taxonomy with with those plugins active.

I deactivated them, updated the taxonomy terms and now everything is working well.

If you have a clue why my SEO plugins in combination with WPML and taxonomy updates crashes feel free to let me know 🙂

Thanks for now!

November 4, 2025 at 12:28 pm #17545415

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi, I'm happy to hear that the original issue was solved 🙂

Regarding the problem with Yoast, I kindly ask you to check if there is any error in the JavaScript console of the browser or in the debug.log file. With your findings, I will split the ticket and will continue there.

November 4, 2025 at 1:39 pm #17545976

basv-25

Thanks Carlos, original issue indeed resolved, thanks so much!

I shall first try to solve the error myself. If I can't solve it I'll get back to you guys.

Thanks so much for your fantastic help!

November 4, 2025 at 1:50 pm #17546020

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Great!

Please don't hesitate to contact us if you need our help in the future with WPML. We are here to help 🙂

Have an excellent day!