[Closed] Page Not Found when the WPML plugin is activated

Hi there,

Thanks for your patience.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Thanks!

Kor

Hi there,

Thanks for your reply.

I will need to escalate this to our 2nd Tier Support. Could you please share FTP access to your server files and also access to your server PHPmyadmin? We need to check the database.

Thanks!

Kor

Hi there,

Thanks for your reply.

You can share the database access here directly or store it in google drive and share the link here.

I've set your next reply private.

Thanks!

Kor

Hi there,

Please paste the database credentials into WP section of the private reply form. I'll be here waiting.

Thanks!

Kor

Hi there,

Thanks for your reply.

I will escalate this to our 2nd Tier Support now and I will come back to you once I've feedback.

Thanks!

Kor

Hi there,

Thanks for your patience.

I apologize for the delay due to the weekend. I have some feedback and will check and see if all icl_ tables are being created on your Website.

I will come back to you shortly.

Thanks!

Kor