This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
- | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: Asia/Singapore (GMT+08:00)
Author | Posts |
---|---|
November 11, 2024 at 9:13 am #16387470 | |
brahimb-4 |
Background of the issue: Symptoms: Questions: |
November 11, 2024 at 1:18 pm #16388689 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup. |
November 11, 2024 at 1:41 pm #16388914 | |
brahimb-4 |
Please help us with menus and and footer not translated! |
November 11, 2024 at 1:42 pm #16388931 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. You can translate the footer here hidden link . As for the amount of credits required, you can navigate to the translation management and filter the listing with English here hidden link . Then, select the pages and you'll see the WordCount estimate as shown in the attached screenshot. Then, using the calculator here https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#calculate-your-cost-lnk , it will show you the amount required to translate the page into the languages that you need. |
November 11, 2024 at 1:43 pm #16388960 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
As for the navigation menu, you can refer to the instructions here https://wpml.org/documentation/getting-started-guide/translating-menus/ |
November 11, 2024 at 2:07 pm #16389030 | |
brahimb-4 |
Footer is done thanks for cool support, but menu i cant understand please again help me or guide me by your words! New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/navigation-menu-cannot-be-translated/ |
November 11, 2024 at 2:09 pm #16389049 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I've split your ticket here so that we can follow up accordingly. https://wpml.org/forums/topic/navigation-menu-cannot-be-translated/ . As for this ticket, please mark it as resolved for now. |
November 11, 2024 at 2:15 pm #16389095 | |
brahimb-4 |
I think we didn't translate those pages that's why not showing in headers, right? |
November 11, 2024 at 2:18 pm #16389099 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. Yes, you need to translate those pages so that the menu sync could connect the menu items to the correct link. |
November 11, 2024 at 2:25 pm #16389116 | |
brahimb-4 |
This shows me for 6 languages cost for credits! and so i will buy this but tell me also about menu! 2nd i want to know about icon customization, i made at top header custom icon can we do with your plugin this kind of, your icon is small just |
November 11, 2024 at 3:17 pm #16389441 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. In your account dashboard here https://wpml.org/account/ , click on the "Buy more credits" link as shown in the attached screenshot and then, assign the credits to your Website. So, to trigger the automatic translation, you can use the translation management https://wpml.org/documentation/automatic-translation/#how-to-use-wpmls-automatic-translation Then, once the pages are translated, run the menu sync again https://wpml.org/documentation/getting-started-guide/translating-menus/#easy-customizable-wp-menus-sync |
November 11, 2024 at 6:21 pm #16389972 | |
brahimb-4 |
Thanks for help! i got everything, one latest questions, we can customize our flags icon? |
November 12, 2024 at 2:24 pm #16393217 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. Yes, you can use custom flags as explained here https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/custom-language-flags/ |
The topic ‘[Closed] Plugin not translating all sections’ is closed to new replies.