This thread is resolved. Here is a description of the problem and solution.
Problem:
1. The client is seeing a different menu on their website.
2. A section on the website, specifically the 'dots snowmen' section, is missing on the translated version of the site.
Solution:
For the missing section issue, we recommend translating the products first, as the section will not display without translated products. If the section is still missing after translating the products, it may be due to the Razzi theme not being officially compatible with WPML. In this case, you may need to manually edit the homepage for the second language and adjust the widget settings accordingly.
If you find that the solution provided here is not applicable to your situation, perhaps because it's outdated or not relevant to your specific case, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/translation-website-is-not-showing/
This topic contains 1 reply, has 2 voices.
Last updated by 9 months, 3 weeks ago.
Assisted by: Dražen.