Translate google Business reviews plugin feed

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed assistance with translating live feed Google reviews using the Business Reviews plugin from "Rich plugins".

Solution:
We informed the client that the plugin might not be fully compatible with WPML as it is not listed in the Official WPML-compatible plugins repository. We provided two methods to attempt translating the strings, assuming the content is available on the site and not loaded externally.

1. Enable the "Look for strings while pages are rendered" option in WPML > String Translation, visit the page with the string, and then search for the string in WPML > String Translation.

2. If the string is not found, it might be an admin text. Follow the process outlined in our documentation to find and translate admin text strings: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/.

If these methods do not work, we suggested contacting the plugin authors for a solution and recommending them to join our 'Go Global' program: https://wpml.org/documentation/theme-compatibility/go-global-program/.

Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If so, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If you need further assistance, please contact us in the WPML support forum.

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Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 11 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
March 30, 2024 at 4:41 pm #15466662
andreasL-56	Hello, is there a way to translate live feed google reviews? We are using the Business Reviews plugin from "Rich plugins" hidden link how do we translate the live feed? thanks for your help.
March 30, 2024 at 9:50 pm #15466870
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. To be honest, there's a chance that this plugin is not fully compatible with WPML as it is also missing from the Official WPML-compatible plugins repository here (https://wpml.org/plugin) and I can't find any existing tickets related to it. I am not sure how that content is loaded on the site and if it exists in the backend/database or if it's only loaded externally. You can try the following steps and see if that helps (in case the content exists on the site and is not only loaded directly from the outside of the site): The proper way to translate strings depends a lot on how they have been implemented inside the theme/plugin. IMPORTANT: Sometimes, there are even duplicates of the same string and only one of them is the correct one that needs to be translated. Also, sometimes, simply removing the string (checking the box and removing it) and then re-registering it again by scanning for it (one of the methods below) and re-translating it resolves the issue (sounds like you did this already so let's focus on finding the duplicates that are still NOT translated). 1. Method 1: Go to WPML > String Translation and at the bottom of the page you will find a checkbox called "Look for strings while pages are rendered". You can enable (check) that and then go in the front end to a page where you have that string showing up and then go back to WPML > String Translation and search for that string and see if it now shows up. 2. Method 2: If you can't find them inside the WPML > String Translation, they might be added as admin text. This should be the normal process to find and translate admin text strings: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ If that doesn't work, I'd suggest you contact the plugin authors and see if the have a solution for this. You can also recommend them to join our 'Go Global' program (https://wpml.org/documentation/theme-compatibility/go-global-program/) where our Compatibility developers will help them make their product 100% compatible with WPML for free. I hope that you will find this information helpful. 🙂 Mihai Apetrei