This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
Thank you for contacting WPML support, I’m happy to help you with this issue.
I can see the product title "Blockkerze LILA mit Rillen, 6,8 x 10 cm" is in German language and displayed in the Upsell products section in Danish language.
I suggest you follow some steps below and see if it helps:
- Edit the product in the original language
- Make a small change to the product description > Save
- Update the translation product
- Clear the cache (Litespeed)
I would like to request temporary access (wp-admin and FTP) to your site so I can take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.
Can you remove the related product, re-select it and update the product in Danish language?
Also, please go to WPML > Support > Troubleshooting > Click on some buttons below and check if the issue is resolved.
- [Products] Synchronize posts taxonomies
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Set language information
- Fix terms count
- Fix post type assignment for translations
❌ IMPORTANT: Please backup your database and website before proceeding ❌
