With WPML I can't seem to update existing products, it always add then as a new product causing duplicates in the system

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-
-	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Bug, WCML

This topic contains 2 replies, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
June 4, 2024 at 7:58 am #15700058
christianD-50	I have installed WPML in a woocommerce site, together with the wpml export import plugin. We use the default woocommerce CSV import to add new and update existing products. With WPML I can't seem to update existing products, it always add then as a new product causing duplicates in the system.
June 21, 2024 at 12:27 pm #15775042
christianD-50	Is there an update to this issue? Or a date when we can expect one?
June 24, 2024 at 1:10 am #15799588
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, By default, WooCommerce will skip the updated product that has the same SKU (checking SKU) but when using WPML Export and Import plugin, we bypass this option because the SKU should be the same across languages and causes the issue. This issue has been escalated to our development team to investigate it further. I will update you here once I have any information. Meanwhile, I suggest you use the plugin WP All Import and WPML All Import to import products on your site. Please follow the documentation https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-multiple-languages-with-wp-all-import-and-wpml/ Thanks.