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Supporter timezone: Europe/Rome (GMT+01:00)
This topic contains 12 replies, has 2 voices.
Last updated by Alejandro 1 year, 4 months ago.
Assisted by: Alejandro.
Author | Posts |
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September 15, 2023 at 12:21 pm #14403097 | |
uavspacesB |
I am trying to: translate untranslated content and update content Link to a page where the issue can be seen: The backend becomes really slow (from time to time we have to wait a few minutes for it load). and can see many database revisions in wp-rocket |
September 15, 2023 at 2:18 pm #14403729 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00) |
Ok, th efirst step here is to download the latest versions of the plugins (i can't access the "plugin" page so i can't do that for you). You can see the latest versions here: https://wpml.org/account/downloads/(you need to click "Download WPML manually" to see the plugins). then you will be able to download string translation and WPML. install the latest version seen on that page for both plugins and then check if the performance improves. Then let me know more about the database revision situation. please give me more details about what you mean there, so i can better understand how to move forward with this case. Regards. |
September 15, 2023 at 2:32 pm #14403889 | |
uavspacesB |
Hi Alejandro, I downloaded the latest version and at first hand it worked nice but then I got the following error. hidden link BTW: about the db revisions I explained in the other email I sent, in general as I stated I am not too familiar with the db revision but provided there some links to place in the backend where I see it and also to online docs who refers to it so I hope it will help from that aspect |
September 18, 2023 at 1:26 pm #14412473 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00) |
I have checked the problem and it seems the main performance issue come from: - Mollie payment gateway They seem to ask WPML for a lot of things and when WPML makes queries to find such info (products and metadata mainly) something seems to fail, creating a lot of duplicated queries. I see you're using Redis and i wonder if you have had redis for a while or if it's a recent change in the site? --------------------- There's also an issue coming from the wp-config:
However, i'm not sure if the SFTP you provided for the staging is correct, since the wp-config file seems to point to a prefix "wp_" instead of "wp_2_" which is the one that the site seems to be using and i wanted to check for errors and warnings about it. Regards. |
September 18, 2023 at 1:34 pm #14412527 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00) |
I have reenabled the field for this. please check the sftp credentials for the staging page and then add it here in the credential fields i have enabled for you. By the way on the SFTP tha you had sent me, i saw a directory "www.google.com" that had an index file that looked a bit suspicious to be honest. can you let me know if that file is intended and created by you? |
September 21, 2023 at 8:07 pm #14442199 | |
uavspacesB |
Please check the reply as by email, Thanks |
September 22, 2023 at 6:54 am #14443667 | |
uavspacesB |
BTW: I removed the hidden link as there was no need for it (actually no one knew what it is so was safe to remove it), thanks for spotting that! |
September 22, 2023 at 12:59 pm #14447101 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00) |
It seems the problem could be coming from the preload cache in WP Rocket + WPML. i have disabled it in the staging site and it seems to have improved the performance noably. Can you check it out and see if you notice something else that wasn't there before? |
September 23, 2023 at 8:12 am #14450073 | |
uavspacesB |
Hi Alejandro, I disabled the wp rocket in the .BE site. Thank you, |
September 24, 2023 at 2:05 pm #14452887 | |
uavspacesB |
Just updating that I am still working on it |
September 25, 2023 at 4:24 pm #14460795 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00) |
No problem, let's hope that helps but do let me know how it goes. |
October 3, 2023 at 10:09 am #14503221 | |
uavspacesB |
Hi Alejandro, Sorry it takes some time to react from my side, its quite overladed with things here but I didnt forget it. Thank you |
October 3, 2023 at 2:19 pm #14505819 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00) |
No worries, let me know how it goes when you have a chance. Regards and have a nice day in the meantime! |
The topic ‘[Closed] WPML causing backend to be slow and continue to report that updates are needed.’ is closed to new replies.