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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that nearly all images were broken after installing WPML, affecting even untranslated pages.
Solution:
We suggested checking if the issue persists when WPML and its add-ons are deactivated. This step helps determine if WPML is causing the issue or if another factor might be involved. To do this:
1. Navigate to Plugins in your WordPress dashboard.
2. Deactivate WPML and all its related add-ons.
3. Refresh your page to see if the media are displaying correctly.

If the images are still not showing correctly after following these steps, or if this solution does not apply due to updates or differences in your setup, we recommend opening a new support ticket. Additionally, it's advisable to check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Bobby 4 months ago.

Assisted by: Bobby.

Author Posts
September 13, 2024 at 1:55 pm #16176006

christopherP-25

Background of the issue:
Nearly all my images are broken after installing WPML. Even an not translates pages (translated 2 since installed)

Symptoms:
Nearly all my images are broken after installing WPML. Even an not translates pages (translated 2 since installed)

Questions:
How can I fix this. The experience is unexceptional and this is my business. I am a UI/UX designer. 🙁

September 13, 2024 at 8:08 pm #16177697

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

As this is not typical behavior with WPML, i'd like to understand if anything else could have caused this behavior.

If you go to Plugins-> deactivate WPML and it's add-ons then refresh your page are the media showing OK ?

Also, if possible share a URL with me where I can see the broken media.

September 15, 2024 at 7:27 am #16179410

christopherP-25

I solved the problem by "force recreate thumbnails plugin". Don't know why it happened in the first place, but fixed it.