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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 5 replies, has 3 voices.

Last updated by Waqas Bin Hasan 1 year, 2 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
March 1, 2024 at 10:18 am #15362175

faizerF

Hello Team,

We have recently encountered an issue with THe WPML plugin computability with the current wordpress version (6.4.3) where we are encountering bugs and error functionality on the plugin

Being a premium customer and having a valid license we are still facing the issue of a tussle as a non-pro version of the plugin.

Kindly relase a bug-free and error-free compatibility issue plugin upgrade for the further relase.
WordPress version 6.4.3
Active theme: Genesis Block Theme (version 1.0.0)
Current plugin: WPML Multilingual CMS (version 4.6.7)
PHP version 8.2.14

Reference sites, where the plugin is installed
Frontend: hidden link
Frontend: hidden link
Frontend: hidden link

Pop-up
User name: vialto
Password: 4ZevAB23

Error Log

An error of type E_ERROR was caused in line 26 of the file /nas/content/live/vialto/wp-content/plugins/sitepress-multilingual-cms/menu/post-menus/wpml-posts-listing-page.class.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /nas/content/live/vialto/wp-content/plugins/site press-multilingual-cms/menu/post-menus/wpml-posts-listing-page.class.php:26
Stack trace:
#0 /nas/content/live/vialto/wp-includes/class-wp-hook.php(324): WPML_Posts_Listing_Page->pre_populate_caches(Object(WP))
#1 /nas/content/live/vialto/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#2 /nas/content/live/vialto/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#3 /nas/content/live/vialto/wp-includes/class-wp.php(830): do_action_ref_array('wp', Array)
#4 /nas/content/live/vialto/wp-includes/functions.php(1336): WP->main(Array)
#5 /nas/content/live/vialto/wp-admin/includes/post.php(1291): wp(Array)
#6 /nas/content/live/vialto/wp-admin/includes/class-wp-posts-list-table.php(165): wp_edit_posts_query()
#7 /nas/content/live/vialto/wp-admin/edit.php(235): WP_Posts_List_Table->prepare_items()
#8 {main}
thrown

Kindly solve the issue and provide us with a stable version upgrade. so we can work on the plugin integration to other various verticals.

March 1, 2024 at 4:02 pm #15363897

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

The current stable version of WPML is 4.6.9, so please update to it and check if the issue is solved.

March 5, 2024 at 7:29 am #15372763

faizerF

As per our observation, we see that WMPL version 4.6.7 was a stable version with php8.2, upon updating the WPML plugin to the latest versions such as 4.6.8, 4.6.9 the issues is currently triggering

As such the menu is functionally is not working as expected.

March 5, 2024 at 7:29 am #15372764

faizerF

As per our observation, we see that WMPL version 4.6.7 was a stable version with php8.2, upon updating the WPML plugin to the latest versions such as 4.6.8, 4.6.9 the issues is currently triggering

As such the menu is functionally is not working as expected.

March 5, 2024 at 11:08 am #15373975

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

Regards.

March 11, 2024 at 5:01 pm #15396767

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the access, but I am wondering what'd be the login URL to get to the WordPress admin? I've tried /wp-admin/ and /wp-login.php but both return with 404 page not found.

The "Client Login" link on top (near the language switcher) brings up a page, offering links to some other sites.

Please let me know, I've enabled your next reply as private again, to keep the said info safe.

The topic ‘[Closed] WPML plugin computability Issue’ is closed to new replies.