Problem:
The user's website, with the default language in Spanish and WooCommerce products translated into French, intermittently showed a 404 error when accessing the French version of the product pages. The issue did not occur consistently, and a manual refresh sometimes resolved it.
Solution:
The supporter guided the user through several troubleshooting steps, including translating the necessary URLs in WooCommerce Multilingual settings, refreshing permalinks, and clearing cache. However, the issue persisted. After obtaining access to the site, the supporter performed additional troubleshooting steps, and the products in French started displaying correctly. The user was advised to check the products and confirm if the problem was resolved.
Problem:
The customer reported receiving a 404 error intermittently when accessing the French version of WooCommerce product pages. The issue seemed to occur after translating pages, and the user suspected it might be a caching problem. Disabling Fast Velocity Minify and WP Super Cache plugins did not resolve the error. The problem persisted even after adjusting the WPML settings related to URL translation.
Solution:
The supporter requested the customer to ensure the correct translation of the first four URLs under Woocommerce -> Woocommerce Multilingual & Multicurrency -> 'URLs de la tienda.' After making the translations, the customer was advised to save the permalink structure and clear any existing cache. Additionally, the supporter performed troubleshooting steps using WPML and WooCommerce's troubleshooting tools to address potential translation or configuration issues.
