Problem: If you're experiencing issues with translating elements added by the Democracy Poll plugin or the Joli Table Of Contents Pro using WPML, here's what we found and recommend.
Solution: 1) Democracy Poll: This plugin does not support direct translation. We recommend creating separate polls for each language. For example, if you have a poll in English with ID 1, create a Czech version with ID 2. Then, use the translated shortcode in String Translation, replacing the poll ID accordingly. 2) Joli Table Of Contents Pro: Although the "Table of Contents" string can be brought into String Translation, translating it might not impact the frontend due to the plugin's code not following proper internationalization methods. We suggest contacting the plugin support for compatibility issues or referring them to WPML’s Go Global program (https://wpml.org/documentation/support/go-global-program/).
If these solutions do not resolve your issues or if they seem outdated, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client experienced a fatal error and the backend became unreachable after installing the WPML CMS plugin. This issue arose in conjunction with the OptimizePress Dashboard plugin.
Solution: We recommended modifying the OptimizePress plugin to ensure compatibility with WPML. Specifically, the client should: 1. Edit the
This adjustment helps the 'home_url' filter to pass the expected number of arguments, potentially resolving the fatal error. We also suggested that the client contact OptimizePress support to encourage them to officially support WPML or to implement this fix in their future releases. More information on getting plugins to work with WPML can be found at https://wpml.org/documentation/support/go-global-program/.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are experiencing an issue where old Bricks strings that have been removed from your page are still appearing in the Advanced Translation Editor. You expected to see only the current content of the page for translation, but the editor is bloated with outdated strings. Solution: We recommend updating to the latest release of Bricks, as version 1.11 includes a fix for this issue. Please check if this update resolves the problem with old strings appearing in the Advanced Translation Editor.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
Problem: The client is experiencing issues with the WPML SEO plugin being marked as abandoned and not updated for compatibility with WordPress version 6.6.1.
Solution: If you're experiencing this issue, we recommend updating to the latest versions of the WPML SEO plugin. The versions 2.1.0.1 and the beta version 2.1.1-b.1 were released in October and November 2024 respectively. You can check the change log for more details.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
