All issues in which we had to help clients with Elementor Custom Widgets either because they wanted to create one, or (more likely) when related to themes that have Elementor Custom Widgets integrated. Add whether you helped, sent to docs or escalated.
Problem: The client was unable to translate links in various sections of their multilingual website using Elementor and WPML. These included product images, service box icons, and other elements that did not show up in the translation editor. Solution: We recommended disabling the cache temporarily to ensure changes could be reflected immediately. We provided custom XML configurations to enable the translation of specific Elementor widgets. For example, we added:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/.
Problem: The client is trying to translate their site to German, including webpage links that should redirect to other German-translated pages. However, the buttons and in-text links still point to the original pages instead of the translated ones. The issue involves Elementor content and a custom widget from Element Pack Pro. Solution: 1. For links appearing in WPML > String Translation but not applying on the live site, ensure to manually translate them using the WPML Translation Editor. Use the search bar in the translation editor to find links by typing "http". 2. For content created with Element Pack Pro, such as Advanced Icon Boxes, a translation of links seems currently not possible, The author would need to adapt the XML configuration for such widgets to make it translatable. If you run into such an issue, please reach out to us and we will assist you on this matter. 3. Generally, if Elementor content does not appear in the WPML Translation Editor, you might need to create a custom XML configuration to ensure that Elementor widgets are properly registered for translation. You can find guidance on this at https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client was experiencing issues with untranslated tooltips and sections on their website, which were created using Plus Addons for Elementor. Solution: We recommended updating all outdated plugins, including WPML and Elementor, to ensure compatibility. For the untranslated sections, we added custom XML configurations to WPML > Settings > Custom XML Configuration. Here are the configurations used:
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problema: Stai cercando di tradurre widget custom in un sito costruito con Elementor, ma questi non si traducono e i loro testi non appaiono nella lista delle traduzioni. Soluzione: Se il tema utilizzato non è compatibile con WPML, è normale che i widget custom non si traducano. Per rendere i widget custom traducibili, devi seguire la procedura descritta in questa documentazione.
Se la soluzione proposta non risolve il problema o se sembra non essere più attuale, ti consigliamo di verificare i problemi noti correlati, controllare la versione della correzione permanente e confermare di avere installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.
Problem: Stai cercando di usare la traduzione automatica per le pagine del tuo sito create con Elementor, ma le traduzioni non vengono applicate e le pagine rimangono nella lingua originale. Solution: Se stai riscontrando questo problema, è possibile che i blocchi che stai cercando di tradurre non siano widget di Elementor, ma creati da qualcos'altro, forse il tema. Per risolvere, ti consigliamo di rendere questi elementi compatibili con WPML seguendo la procedura descritta in questa documentazione.
Tieni presente che questa soluzione potrebbe non essere più rilevante a causa di aggiornamenti software o perché non si applica al tuo caso specifico. Se il problema persiste, ti invitiamo a verificare le problematiche note, a controllare la versione della soluzione permanente e a confermare di avere installato le ultime versioni dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto.
Problem: You are trying to automatically translate everything on your site using WPML, but some Elementor elements (theme's widgets) are not translated. Solution: We recommend you follow these steps to resolve the issue: 1. Add the following XML in WPML >> Settings > Custom XML Configuration section:
2. Make a small change in the default language sample page title and press the Update button to reload the translation. 3. Remove that change and press the Update button again. 4. Open the translated page in ATE, and the custom theme heading element should now be available for translation. 5. Add the translation, and it should work correctly on the frontend.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problème : Vous tentez de traduire automatiquement les liens dans les widgets Elementor sur votre site. Les pages sont traduites, mais les liens dans les widgets ne se traduisent pas automatiquement. Lorsque vous cliquez sur un lien dans un widget Elementor, l'URL française est appelée au lieu de l'URL dans la langue souhaitée. Solution : Nous vous recommandons d'utiliser des liens dynamiques qui peuvent être traduits automatiquement par WPML. Si vous avez inséré manuellement l'URL, vous devrez la traduire manuellement en recherchant le lien dans la barre de recherche de l'éditeur de traduction : https://prnt.sc/8711cpxXR_K9. Si vous ne parvenez pas à trouver l'URL, essayez de définir l'URL interne de manière dynamique pour que WPML puisse l'ajuster automatiquement. Si cela n'est pas possible, vous pouvez enregistrer le widget incompatible en utilisant XML comme documenté ici : https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/.
Cette solution pourrait ne pas être pertinente si elle est obsolète ou ne correspond pas à votre cas. Nous vous recommandons vivement de consulter les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version de la correction permanente et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problema: Stai cercando di aggiungere gli accordion e i titoli delle sezioni ai contenuti da tradurre nel tuo sito utilizzando Elementor, ma non riesci a trovare i widget 'Heading' e 'Accordion' per la traduzione. Soluzione: I widget che stai cercando di tradurre sono widget custom del tema, quindi non appaiono direttamente per la traduzione. Non dovresti cercare di tradurre i template direttamente in Traduzione Stringhe, ma piuttosto nell'editor di traduzione. Per rendere traducibili questi widget, ti consigliamo di seguire questa procedura.
Se la soluzione proposta non risolve il tuo problema o se ritieni che le informazioni siano obsolete, ti invitiamo a verificare i problemi noti correlati, a controllare la versione della correzione permanente e a confermare che hai installato le ultime versioni dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto.
Problem: You are trying to translate content created with Elementor and the CharityWP theme, which includes custom Elementor elements from the Thim Core Plugin. These elements are not translatable using the usual methods such as the Advanced Translation Editor. Solution: We recommend ensuring that every custom Elementor widget has an XML configuration so it can be translated using the WPML Translation Editor. This configuration should ideally be provided by the theme author and included in a
If these solutions do not apply or become outdated, or if you encounter further issues, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at https://wpml.org/forums/forum/english-support/ for further assistance.
Problem: The client created translations in NL and EN from the French language for their website using the usual method by clicking on the '+'. However, in the translator, the fields of the Price List widget do not appear. After making a correction in French, all translations in NL and EN reverted back to French. Solution: The issue was due to the Price List widget originating from a third-party theme or plugin that was not compatible with WPML. If these are widgets implemented in Elementor, they need to be registered as explained here: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ To prevent translations in NL and EN from reverting to French after a correction, avoid modifying the English and Dutch content directly from these pages. Do not alter the translation using the site editor.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problema: Stai utilizzando il tema TrekOn Child con Elementor e hai notato che attivando la traduzione automatica con WPML, alcune sezioni della pagina vengono tradotte mentre altre no. Inoltre, la traduzione manuale non funziona. Soluzione: Se stai riscontrando questo problema, è probabile che ci siano widget custom di Elementor creati dal tema che necessitano di essere resi compatibili con WPML. Ti consigliamo di seguire questa procedura per registrare i widget custom per la traduzione.
Se la soluzione proposta non risolve il problema o sembra non essere più attuale, ti invitiamo a verificare le problematiche note, a controllare la versione della correzione permanente e a confermare che hai installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti consigliamo di aprire un nuovo ticket di supporto. Per assistenza ulteriore, visita il forum di supporto WPML.
Problem: Клиент столкнулся с проблемой, что при добавлении перевода к странице через WPML не отображаются все поля для перевода. Также, несмотря на завершенный статус перевода, переводы фактически не отображаются. Solution: 1. Возможно, используются нестандартные виджеты Elementor, для которых WPML не имеет конфигурации. Рекомендуем заменить виджет на стандартный или поддерживаемый WPML виджет и проверить результат. 2. Отключите редактор переводов WPML для страницы и выполните перевод непосредственно в Elementor. Подробная инструкция доступна здесь: https://wpml.org/ru/документация/перевод-контента/как-использовать-разные-дизайны-для-р/ 3. Обновите плагины WPML до последней версии, чтобы исключить проблемы совместимости, особенно с последними версиями Elementor. Проверьте наличие обновлений в разделе «Моя учетная запись -> Загрузки» на сайте WPML. Инструкции по обновлению доступны здесь: https://wpml.org/ru/faq/как-установить-wpml/
Если предложенные решения не помогут, рекомендуем проверить известные проблемы, убедиться в актуальности версии исправлений и установить последние версии тем и плагинов. В случае, если проблема сохраняется, пожалуйста, откройте новый тикет поддержки.
