Problem: If you're trying to translate the 'buy now' button on the WooCommerce checkout page and it's not translating, even after trying solutions from other forum topics. Solution: We recommend taking a backup of your site and then applying the workaround provided in our errata page. You can find the necessary steps and details here: WooCommerce Multilingual Cart Page Strings Not Translated When Using Blocks. Additionally, for more information on WooCommerce shortcodes, please visit: WooCommerce Shortcodes Documentation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
Problem: You are trying to improve your website's SEO and noticed that images with the class 'wpml-ls-flag' on your homepage do not have an alt attribute. Solution:
Problem: If you're trying to enable Redis on your website and find that you cannot save products normally, where the page gets stuck and does not redirect to the translation successful screen, even though the product saves correctly in the background. Solution: We recommend checking our known issues with Redis cache at this page. Additionally, download the necessary file from this link and add it to the appropriate folder on your server. After doing so, please clear your cache and test the functionality again. It might also be helpful to share your Debug information with us to better understand your site's configuration. You can find a detailed explanation on how to provide this information at this link.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact us at WPML support forum.
Problem: You are experiencing an error after uploading files via git, which is related to a file naming conflict in the Yoast WHIP vendor library on case-sensitive servers. Solution: We recommend the following steps to resolve this issue: 1. Go to the WordPress Dashboard and select Plugins. 2. Deactivate and delete the WPML plugin. 3. Reinstall the latest version from the WordPress dashboard (Plugins → Add New → Upload Plugin). Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: Der Kunde kann die Startseite von WPML im Backend nicht aufrufen, nachdem das Memory Limit während der ersten Installation zu klein war und das System sich aufgehängt hat. Trotz Erhöhung des Memory Limits, Deaktivierung und Reaktivierung sowie Neuinstallation des Plugins erscheint eine 404-Fehlerseite beim Versuch, die Seite zu öffnen. Solution: Wenn Sie das gleiche Problem erleben, empfehlen wir Ihnen, den Workaround zu befolgen, der auf der WPML-Fehlerbehebungsseite beschrieben ist. Besuchen Sie bitte https://wpml.org/errata/admins-cannot-access-wpml-translation-management/ für weitere Informationen.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr Problem zutreffend ist. Wir empfehlen Ihnen, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum unter https://wpml.org/de/forums/forum/deutsches-forum/.
Problem: Shop Managers cannot translate taxonomies. Solution: We recommend checking the workaround provided in the WPML errata page. Before implementing any changes, ensure to back up your database. You can find the necessary steps and details here: https://wpml.org/errata/shop-managers-cannot-translate-taxonomies/.
If this solution does not apply to your case, or if it seems outdated, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are experiencing a 404 error when trying to access the WPML plugin's main menu at wp-admin/tm/menu/main.php after upgrading to version 4.7.2. Solution: We recommend checking the specific errata page related to this issue. It appears that this problem might be documented and a solution or workaround could be available. Please visit the following link for more details: WPML Errata Page.
If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
Problem: You are using the Bricks theme and trying to apply template conditions to hide certain sections on product pages based on product categories. This setup works in the main language, English, but in translated versions of the site (German and Polish), the template conditions are not respected, and the sections remain visible. Solution: We recommend checking the known issue described here: Bricks Theme - Template Conditions Not Applied Correctly in Translated Templates.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: Wenn Sie versuchen, die Monats- oder Tagesansicht im Events Calendar zu verwenden und die Seite aktualisieren, wird stattdessen die Listenansicht angezeigt. Außerdem erscheint ein falscher Slug in der URL, und beim Aktualisieren der Seite wird nur eine leere Seite mit dem WPML-Banner angezeigt. Lösung: Dieses Problem könnte durch ein Update Ihres BuddyBoss Parent Themes verursacht worden sein, das den zuvor angewendeten Workaround entfernt hat. Wir empfehlen Ihnen, ein BuddyBoss Child Theme zu verwenden, um solche Probleme in Zukunft zu vermeiden. Bitte stellen Sie sicher, dass der Workaround, wie im Erratum beschrieben, in der
functions.php
Ihres Themes implementiert ist. Speichern Sie anschließend die Permalink-Einstellungen in WordPress erneut ab. Sollte das Problem weiterhin bestehen, zögern Sie nicht, uns zu kontaktieren.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr spezifisches Problem anwendbar ist. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Wenn das Problem weiterhin besteht, eröffnen Sie bitte ein neues Support-Ticket im WPML-Support-Forum.
Problem: The client is experiencing issues with partially untranslated WooCommerce emails in Spanish, despite having translations available in the String Translation. The client updated WPML and modified the TranslateWpmlString.php file, but the issue persisted. Solution: 1. We recommended updating the WPML plugins and add-ons to the latest version, specifically to version 4.7.2, to benefit from the latest bug fixes and improvements. Instructions for updating can be found at http://wpml.org/faq/install-wpml/. 2. We suggested applying a workaround for a known issue related to WooCommerce order update emails containing mixed language texts, which can be found at https://wpml.org/errata/wc-order-update-emails-may-contain-mixed-language-texts/. 3. After applying the workaround, it is crucial to double-check that all strings are correctly translated in the String Translation. 4. If the issue persists, we advised creating a staging site and performing a step-by-step isolation test by deactivating and reactivating plugins and themes to identify the culprit. 5. As a last resort, downgrading the WPML plugins by manually uploading the plugin folders or restoring a backup with a previous version was suggested.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
