I am trying to:
I don't understand why a translated page published one day ends up unpublished the next! And this on 2 different pages on the first day and today on one page. I check the list of pages in French and in English, the synchro of the menus but without validating any change and while I want to make screenshots for WPML support, the page is displayed normally in the 2 languages!
Link to a page where the issue can be seen:
The site isn't yet public
I expected to see:
What's special about my site is that I had to use "classic translation editor" before switching back to ATE.
Instead, I got:
My first language is French but for my "contact" page the initial language is English, it's annoying for updates. And this is one of the 2 pages for which I had this concern of non-publication the day after it was published.
1) I use Classic Editor because I had an error "translation not saved" because I don't use italic in the translation (and WPML support told me to do that)
2) I disconnected the translation but I can't reconnect because to select the "language of this page", I have only one choice: english (and I want french)
Thanks for your reply. would need to look closely at your site to check this page, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.
Your next answer will be private, which means only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Best regards,
Osama
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