Home›Support›English Support›[Resolved] Activating the multi-site function after a domain change creates problems
[Resolved] Activating the multi-site function after a domain change creates problems
This thread is resolved. Here is a description of the problem and solution.
Problem:
Yesterday I tried to activate the Multi-domain functionality, it all seems to work wonderfully, but for one exception: When I activate the multi-domain functionality, all the wp-admin ajax calls are done to the first domain (covid19.groupealliances.com)
Solution:
There is issue when you use “Different domains per language” and Nginx server configured with server_name that does not match your domain name.
Replace:
$url_parts['host'] = $_SERVER['SERVER_NAME'];
- in wp-content/plugins/sitepress-multilingual-cms/classes/url-handling/converter/strategy/class-wpml-url-converter-domain-strategy.php
I recently changed my domain name from : covid19.groupealliances.com to boutique.groupealliances.com. WPML had been added to the previous domain and migrated to the second.
I followed all the recommended steps to complete the transfer, and nothing works out of place. I even registered the new domain name with WMPL and got a new licence for the new domain name
Yesterday I tried to activate the Multi-domain functionnality in WPML, having my french domain name be: boutique.groupealliances.com AND the english version be shop.groupealliances.com
It all seems to work wonderfully, but for one exception : When I activate the multi-domain functionnality, all the wp-admin ajax call are done to the first domain (covid19.groupealliances.com)
When I desactivate the multi-domain handling of translations, the problem is fixed.
Link to a page where the issue can be seen:
You'd need to login, but I provided a screenshot where you can see WooCommerce's dashboard calling the old domain name
I expected to see:
For some reason, WPML is making the redirection go to the original domain...
I tried to find this setting, but i am absolutely blind. there is nowhere I can acttually change the domain or URL setting that I can see. Any idea on how I could fix this ?
Please let me know how it goes and don't hesitate to ask if you find any problem along the way or have doubts or questions about the steps mentioned above, I'll do my best to help you in the best way possible.
Actually, I changed the URL on the Settings -> General for the website URL.
Funny thing is that everything works perfectly, even the woocommerce dashboard, untill I activate the multi-domain setting in WPML.
As far as I can see it's the only URL that has been affected.
I tried all the tools in number 3, the Troubleshooting Run options, and nothing helped..
I turned off the nulti-domain translation, and the problem is fixed. I turn it back on and the problem comes back... Any ideas on where the URL setting may be stored ? I might have to edit that setting manually somehow...
You will need to check the MYSQL database and update/change the domain to the new one.
I would recommend next steps:
- Make a backup of your database
- Use the search option and search for covid19.groupealliances.com
- Check what field hold old domain info and replace with new one
- Change one field per one so you can revert back if needed
There are other ways also, you can use plugins or SQL codes to automatically change it.
I already followed all the steps in the first article. In fact that is how I changed the domain name.
I also performed a find and replace on the website.
Is it possible that something is being stored in a PHP serialized array ? My guess is that it's something related to the WPML extension... since desactivating the multi-domain support fixes all problems..
It could be, but if possible I would like to have a look at the issue and then check with our 2nd tier on this issue.
In order to investigate this issue and to understand it better, I would need to access your website.
Please make a full backup of your site (files and database) and confirm it in your next reply. I might need to enable/disable plugins, switch themes and access your website database.
I would need to access both your site's wp-admin and FTP account. Be sure to provide both.
I have enabled the private username and password fields in your next reply.
I suggest you create a temporary user, set it as an administrator and then add those credentials in the private fields mentioned.
You can safely add your information into these fields.
I have checked your website, haven't changed anything major.
- Resaved permalinks
- Added DB plugin to download DB
- resave domain WPML settings
1) I see you are still using covid19.groupealliances.com domain and it is showing French version same like boutique.groupealliances.com. Can you please share more info, I am not sure are you using still old domain directory and old domain, but it is redirecting to new or?
Wordpress is still loading files from /home/forge/covid19.groupealliances.com/public
since this WordPress installation directory, the same goes for plugin directory etc.
If I visit covid19 wp-json, it si showing URL as boutique, since it is not the same as the original URL visited it is being blocked. There is a workaround for this, it will still load covid19 domain but this time it will work.
3) I have checked your database, and there are still 1763 mentions of covid19.groupealliances.com. Can you please try making a BACKUP of DB and then manually changing this URL with the new one.
Yes, so I didn't change the location on the server that contains the files to the website, but that should not make any difference.
I will be adding a permanent 301 to all trafic from that domain as soon as we fix this issue...
I turned off the XFrame-Options for the domain as well.
I replaced all the covid19.groupealliances.com references from the database, other than the absolute paths on the server.
I also noticed that on the homepage, the location of the API URL's also changes when activating / desactivating WPML multi domain settings. This confirms that the problem is with WPML....
Did you have any success escalating the request to the next level ? I believe this has to do with WPML and that the update will be very easy once we find it...
So I just noticed that WPML is changint the Rest API URL.
It seems that the problem only occurs with Rest APi endpoints that do point pack to the original domain once I change the settings in WPML... I really need to fix this soon.
I have just forward all information to our 2nd tier and waiting for their response.
I am sorry this is taking a bit longer, but we have a process and steps to test the issue and try to fix it before we can escalate it further. Since it is a specific issue we needed you to check and try our fixes in order to make sure it is not working and solving your issue.
